Swift role negotiations
Communicative strategies for enabling rapid role shifts in cross-functional teaming
Bibliographic Data
| ID | 12011204 |
|---|---|
| Authors | Dajung Woo (0000-0001-6731-9436, School of Communication and Information, Rutgers, The State University of New Jersey, New Brunswick, NJ, USA, corresponding author), Laura E Miller (0000-0002-6868-6710, University of Tennessee at Knoxville), Leonard N Lamsen (University of Tennessee at Knoxville) |
| Year | 2020 |
| Volume | 88 |
| Issue | 4 |
| Pages | 440-462 |
| Publication date | 2020-12-23 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Communication Monographs (JOURNAL) |
| Journal identifiers | ISSN: 0363-7751 • E-ISSN: 1479-5787 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/03637751.2020.1862888 |
| OpenAlex | W3115853186 |
| Language | EN |
| Citations received | 2 |
| References cited | 37 |
This field study of a hospital emergency department (ED) examined role negotiations among ED care providers in teaming (i.e., the process of bringing individuals in distinct roles to collaborate as a temporary unit). A grounded qualitative analysis revealed that although a prescriptive role structure enables teaming through role-based coordination, ED providers negotiated one another’s role shifts via brief communicative acts to work through novel situations. Whereas role negotiation has traditionally been theorized as individuals’ attempts to (re)shape their roles throughout their organizational membership, this study showed how roles are negotiated in action quickly and as needed to adapt to emergent needs. Based on the findings, we reconceptualized role negotiation as swift communication situated in short-lived moments of collaboration
Action (physics · Conversation · Conversation analysis · Grounded theory · Knowledge management · Negotiation · Political science · Process (computing · Public relations · Qualitative research · Situated · Sociology · Communication · Computer Science · Emotional Labor in Professions · Language, Discourse, Communication Strategies · Management and Organizational Studies · Psychology · Social Psychology
Abduction
The role of memorable messages in the process of organizational socialization
Organizational Socialization Tactics
Gaffers, Gofers, and Grips
Building Theories from Case Study Research
Experts at Coordination
Swift Trust and Temporary Groups
Organizational Entry, Assimilation, and Disengagement/Exit
Delegation-based and directive mentoring relationships in high reliability organizations
Communicating Expertise
Questioning as regulatory work practice
Quantity and quality
| Citations per year | 0.67 |
|---|---|
| Citation span | 2023 - 2026 (4) |
| Highly cited | No |