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An effort based analysis of the paradoxical effects of incentives on decision‐aided performance

Bibliographic Data

ID12166304
AuthorsJanet A Samuels (0000-0002-6897-3998, Arizona State University), Stacey Whitecotton (Marymount University, corresponding author), Stacey M Whitecotton
Year2010
Volume24
Issue4
Pages345-360
Publication date2010-03-02
Open AccessYes
TypeARTICLE
VenueJournal of Behavioral Decision Making (JOURNAL)
Journal identifiersISSN: 0894-3257 • E-ISSN: 1099-0771
PublisherWiley (PUBLISHER • GB)
DOI10.1002/bdm.691
OpenAlexW1979224564
LanguageEN
Citations received2
References cited28

This study examines the effect of incentives on decision‐aided performance. In particular, the study provides further insight into whether, when, and how incentives affect task performance in the presence of decision aids by (1) replicating previous research showing the negative effects of incentives on performance; (2) investigating whether this effect generalizes to a more realistic scenario in which decision makers have access to additional contextual information not captured by the decision aid; and (3) applying an effort‐based framework to explain the link between incentives and performance. In contrast to the findings of prior research, our study shows that incentives do not necessarily decrease performance in the presence of decision aids. Rather, we demonstrate that the effect of incentives on decision‐aided performance depends on other contextual factors such as the absence or presence of additional contextual information. By further specifying the conditions under which incentives result in increases or decreases to decision‐aided task performance, our results have implications for both future research and the design of incentive systems in practice. Copyright © 2010 John Wiley & Sons, Ltd

Affect (linguistics · Cognitive psychology · Economics · Incentive · Microeconomics · Task (project management · Computer Science · Economic and Environmental Valuation · Experimental Behavioral Economics Studies · Psychology · Technology Adoption and User Behaviour

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Citations per year0.18
Citation span2015 - 2017 (3)
Highly citedNo

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