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The Use of Appreciative Inquiry in Organisational Change

Bibliographic Data

ID12347332
AuthorsRuth Khalili Friedman (0000-0002-3330-0830, American Association of Nurse Practitioners, corresponding author), Ruth Friedman (National Vascular Disease Prevention Alliance, managing the development of clinical practice guidelines to support general practitioners in the management of cardiovascular disease risk. This article was written towards completion of a Masters in Program Evaluation at the University of Melbourne.)
Year2011
Volume11
Issue1
Pages20-25
Publication date2011-03-01
Open AccessYes
TypeARTICLE
VenueEvaluation Journal of Australasia (JOURNAL)
Journal identifiersISSN: 1035-719X • E-ISSN: 2515-9372
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/1035719x1101100106
OpenAlexW2255043011
LanguageEN
References cited10

The introduction of organisational change presents a number of challenges for managers. These can include staff perception of the power of managers, the need to achieve measurable outcomes from the change process, and the tension between using outside experts and internal knowledge. Participatory evaluation methods are suitable for organisational change as they can be used at various stages of program development (Owen 2006, p. 234). They focus on questions such as: ‘What is this program trying to achieve? How could delivery be changed to make it more effective? How could this organisation be changed to make it more effective?’ (Owen 2006, p. 218). This article presents the key features of one participatory method, the Appreciative Inquiry (AI) approach, with particular emphasis on its positive approach to organisational change

Appreciative Inquiry · Business · Change management (ITSM · Citizen journalism · Knowledge management · Organisational change · Organizational change · Participatory action research · Pedagogy · Perception · Political science · Process (computing · Process management · Project commissioning · Public relations · Publishing · Sociology · Appreciative Inquiry and Organizational Change · Computer Science · Education, Leadership, and Health Research · Organizational Change and Leadership · Psychology · Marketing

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Highly citedNo

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