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Student satisfaction with institutions in dealing with Covid-19 at a South African rural university

Bibliographic Data

ID12353048
AuthorsChinaza Uleanya (0000-0002-7732-0905, Business Management, University of South Africa, Pretoria, South Africa, corresponding author), Jogymol Kalariparampil Alex (0000-0002-0118-760X, Walter Sisulu University), Jogymol Alex (Mathematics Education, Walter Sisulu University, Eastern Cape, South Africa)
Year2021
Volume30
Issue2-3
Pages147-156
Publication date2021-09-02
Open AccessYes
TypeARTICLE
VenueRural Society (JOURNAL)
Journal identifiersISSN: 1037-1656 • E-ISSN: 2204-0536
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/10371656.2022.2030109
OpenAlexW4210807320
LanguageEN
Citations received2
References cited13

Improved student learning abilities and successful academic performance hinge on several factors. This includes the varying supports received from different education stakeholders. Following the outbreak of the COVID-19 pandemic, different student supports have been affected in ways impacting higher education students. This article draws upon data analysed from a larger, global study that involved six continents. This article explores student satisfaction in dealing with institutions during the COVID-19 pandemic using a sample from a rural South African university containing 106 undergraduates. Findings show more students were relatively satisfied with the support received from firstly hospitals, followed by banks, and then the government. Many students were disappointed with the support received from their university. These findings are discussed amid current literature. The article concludes by recommending that rural institutions of higher education review their roles to students and explore various ways of providing due support, especially during outbreaks of epidemics

2019-20 coronavirus outbreak · Coronavirus disease 2019 (COVID-19 · Economic growth · Economics · Government (linguistics · Higher education · Medical education · Outbreak · Pandemic · Political science · Public relations · Sample (material · Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2 · Sociology · COVID-19 and Mental Health · Education and Critical Thinking Development · Innovative Education Methods and Tools · Law · Medicine · Psychology

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Citations per year2
Citation span2025 - 2025 (1)
Highly citedNo

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