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Students’ perspective on knowledge quality in eLearning context

A qualitative assessment

Bibliographic Data

ID12420587
AuthorsMehwish Waheed (0000-0003-0375-7976, University of Malaya, corresponding author), KIRAN KAUR (0000-0003-3021-2576, University of Malaya), Atika Qazi (0000-0002-3565-6355, University of Malaya)
Year2016
Volume26
Issue1
Pages120-145
Publication date2016-01-21
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternet Research (JOURNAL)
Journal identifiersISSN: 1066-2243 • E-ISSN: 2054-5657
PublisherEmerald Publishing Limited (PUBLISHER • GB)
DOI10.1108/intr-08-2014-0199
OpenAlexW2288257610
LanguageEN
Citations received7
References cited64

Purpose – The purpose of this paper is to identify the unique d i mensions associated with knowledge quality (KQ) based on students’ perception in an educational institution. Design/methodology/approach – Purposive sampling was used to select students who were active users of the electronic-Learning (eLearning) system at two faculties in a single university. The qualitative data gathering employed an unstructured open-ended questionnaire distributed to the 52 selected participants. Findings – The qualitative findings unearth the students’ perspective about quality of knowledge gained from content used in online courses. In total, 34 underlying sub-dimensions of KQ emerged, which were categorized into five KQ dimensions: intrinsic KQ, contextual KQ, representational KQ, accessible KQ, and actionable KQ. Research limitations/implications – The findings provide an insight to educators to consider KQ dimensions in providing quality knowledge to students in an eLearning environment. Originality/value – Previous studies have used information quality dimensions to measure KQ because of a lack of conceptualization of KQ that leads to difficulties in operationalizing this construct. In this study, a conceptual and operational definition of KQ, in the context of eLearning, is proposed based on grounded data from students participating in an online learning environment

Conceptualization · Construct (python library · Context (archaeology · Knowledge management · Nonprobability sampling · Operationalization · Originality · Population · Qualitative research · Quality (philosophy · Social science · Sociology · Computer Science · Data Quality and Management · Knowledge Management and Sharing · Online and Blended Learning

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Unique citing works7
Citations per year0,78
Citation span2017 - 2023 (7)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 7

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