A meta-analysis of the quantitative studies in continuance intention to use an information system
Bibliographic Data
| ID | 12420748 |
|---|---|
| Authors | Frank Bivar Franque (0000-0001-7950-8824, Catholic University of Mozambique, corresponding author), Tiago Oliveira (0000-0001-5930-6184, Universidade Nova de Lisboa), Carlos Tam (0000-0002-4930-9979, Universidade Nova de Lisboa), Fernando De Oliveira Santini (0009-0003-2750-7442, Universidade do Vale do Rio dos Sinos) |
| Year | 2020 |
| Volume | 31 |
| Issue | 1 |
| Pages | 123-158 |
| Publication date | 2020-08-07 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Internet Research (JOURNAL) |
| Journal identifiers | ISSN: 1066-2243 • E-ISSN: 2054-5657 |
| Publisher | Emerald Publishing Limited (PUBLISHER • GB) |
| DOI | 10.1108/intr-03-2019-0103 |
| OpenAlex | W3047833756 |
| Language | EN |
| Citations received | 26 |
| References cited | 136 |
Purpose This study aims to describe, synthesise and clarify the findings of published studies on individual continuance intention to use an information system (IS), considering the fact that the number of studies in the continuance intention context are growing exponentially and cover several different subjects. Design/methodology/approach The research uses meta- and weight analysis by taking 115 empirical studies from continuance intention to use an IS. The data are presented in different views using significant and non-significant relationships from all the studies. Furthermore, it uses hierarchical linear meta-analysis to analyse potential moderators that can influence continuance intention. Findings The results reveal that affective commitment, attitude, satisfaction, hedonic value and flow are the best predictors of continuance intention to use an IS. Sample size, individualism, uncertainty avoidance and long-term orientation moderate the relationship of perceived usefulness on continuance intention. Power distance, masculinity and indulgence moderate relationship satisfaction on continuance intention. Practical implications The results reveal that continuance intention to use an IS has been studied in different countries, with different cultures; therefore, IS providers should have diversified managing strategies, to ensure the satisfaction of users and long-term usage of their IS. Originality/value The study provides a systematic overview of the most relevant variables used in the literature, including a temporal analysis of the theoretical models, highlighting the evolution of the constructs and presents a moderation analysis
Context (archaeology · Continuance · Meta-analysis · Moderation · Multilevel model · Originality · Applied Psychology · Computer Science · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Psychology · Social Psychology · Technology Adoption and User Behaviour
Understanding continuance intention of artificial intelligence (AI)-enabled mobile banking applications
Factors influencing continuance intention to use mobile banking
Environmental concerns and green trust in continuous green fintech use
The impact of user addiction on continuance intention to use streaming platforms
Development and TAM-Based Validation of a User Experience Scale for Actual System Use in Online Courses
Predicting the Future of Metaverse-Based Transformation in Tourism
Understanding the impacts of intelligence and anthropomorphism on user stickiness in AI-driven mobile banking applications
Examining students' continuous use of online learning in the post-Covid-19 era
Cultural intelligence as an antecedent of satisfaction with the travel app and with the tourism experience
A Meta-Analysis of the Antecedents and Consequences of Advertising Value
Impact of robotics on unemployment
Cross-spectral coherence and dynamic connectedness among contactless digital payments and digital communities, enterprise collaboration, and virtual reality firms
A meta-analysis of the moderating role of prior learning experience and mandatory participation on factors influencing Mooc learners’ continuance intention
Effects of Technology Adaptation and Perceived Value on Continuance Intention in M-commerce of Gen Z
From browsing to buying
Continual usage intention of platform-based governance services
Counseling for Health
Modeling older adults’ continuance intention toward mobile health apps
Play, pause or praise? – a dual factor theory exploration of continuance, discontinuance and recommendation intentions in OTT platforms
Short video apps as a health information source
The serious gaming randomness in dual-purposed systems
Evaluating e-commerce website qualities
A meta-analysis of the factors associated with s-commerce intention
Technological or social? Influencing factors and mechanisms of the psychological digital divide in rural Chinese elderly
The Moderating Role of Flow Experience on Mobile Commerce Continuance Intention
What Makes Users Continue to Want to Use the Digital Platform? Evidence From the Ride-Hailing Service Platform in Vietnam
How Habit Limits the Predictive Power of Intention
A simple, general purpose display of magnitude of experimental effect.
Why men and women continue to use social networking sites
An expectation-confirmation model of continuance intention to use mobile instant messaging
Understanding Web-based learning continuance intention
Understanding the Moocs continuance
How WeChat can retain users
Long- versus short-term orientation
Explaining and predicting users’ continuance intention toward e-learning
The effect of consumer innovativeness on perceived value and continuance intention to use smartwatch
Understanding e-learning continuance intention
A meta-analysis of e-learning technology acceptance
Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage
Understanding the effect of e-learning on individual performance
The role of perceived social capital and flow experience in building users’ continuance intention to social networking sites in China
Continuance intention to use Moocs
Information Systems Success
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
Exploring the influential factors in continuance usage of mobile social Apps
The role of self-determination theory in explaining teachers’ motivation to continue to use e-learning technology
Examination of relationships among students' self-determination, technology acceptance, satisfaction, and continuance intention to use K-Moocs
Understanding Information Systems Continuance
User Acceptance of Information Technology
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
Enhancing perceived interactivity through network externalities
Understanding mobile payment users’ continuance intention
The effects of hedonic/utilitarian expectations and social influence on continuance intention to play online games
Examining the impact mechanism of social psychological motivations on individuals’ continuance intention of Moocs
Effect-Size Estimates
| Unique citing works | 26 |
|---|---|
| Citations per year | 5,2 |
| Citation span | 2021 - 2026 (6) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 26 |