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Cybermediation in Auto Distribution

Channel Dynamics and Conflicts

Bibliographic Data

ID12449765
AuthorsStefan Klein (0000-0001-7684-0565, University of Münster, corresponding author), Dorian Selz (University of St.Gallen, corresponding author)
Year2006
Volume5
Issue3
Pages0-0
Publication date2006-06-23
Open AccessYes
TypeARTICLE
VenueJournal of Computer-Mediated Communication (JOURNAL)
Journal identifiersISSN: 1083-6101 • E-ISSN: 1083-6101
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1083-6101.2000.tb00347.x
OpenAlexW2062300954
LanguageEN
Citations received3
References cited14

The emerging electronic market space will change the structure of value chains and will - in particular - increase the presence of intermediaries so called cybermediaries. The paper examines the roles and functions of these new players and their impact on established distribution and sales channels in the case of the automotive industry. Two different automotive cybermediaries categories are identified: automotive service brokers and automotive information brokers. Their initial success indicates that they might become serious competitors to the auto manufacturer's exclusive distribution systems. Our analysis focuses on the impact of the Web in an industry, which is characterized by physical products and infrastructures. Based on this analysis and reconstruction of current trends in the auto industry, we will discuss strategic options for auto manufacturers using a blend of market brand strength mixed with the concept of an on-line community

Automotive industry · Business · Channel (broadcasting · Competitor analysis · Distribution (mathematics · Industrial organization · Intermediary · Service (business · Telecommunications · Computer Science · Digital Innovation in Industries · Digital Platforms and Economics · Digital Rights Management and Security · Engineering · Marketing

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Citations per year0.15
Citation span2006 - 2023 (18)
Highly citedNo

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