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Understanding Employers’ Use of Labor Market Intermediaries in Filling Low-Level Jobs

Attracting Retainable Employees or Replenishing High-Turnover Jobs

Bibliographic Data

ID12455243
AuthorsTimothy Hilton (Eastern Washington University, corresponding author), Timothy Patrick Hilton, Susan J Lambert (0000-0002-8094-5914, University of Chicago)
Year2015
Volume19
Issue2
Pages153-176
Publication date2015-04-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Poverty (JOURNAL)
Journal identifiersISSN: 1087-5549 • E-ISSN: 1540-7608
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/10875549.2014.991892
OpenAlexW2076613449
LanguageEN
Citations received3
References cited35

Labor market intermediaries (LMIs) play a key role in helping disadvantaged job seekers secure jobs and potentially escape poverty. This research examines LMI use from the vantage point of frontline human resource (HR) managers in Chicago hotels. Findings suggest that, overall, HR managers are more likely to use LMIs to fill lower- as opposed to higher-quality jobs. When filling lower-quality jobs, managers turn indiscriminately to several LMIs to fill job openings quickly. When filling higher-quality jobs, managers, especially those with autonomy, adopt a targeted approach, engaging LMIs they believe refer retainable workers. Directions for improving workforce development efforts are discussed

Business · Demographic economics · Economics · Intermediary · Labour economics · Management · Turnover · Digital Economy and Work Transformation · Employment and Welfare Studies · Labor market dynamics and wage inequality · Marketing

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Unique citing works3
Citations per year1,5
Citation span2024 - 2025 (2)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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