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Effects of value, affect, security, and web content on informational and transactions usage of the internet

Bibliographic Data

ID12463178
AuthorsShiang‐Lih Chen (University of Nevada, Las Vegas, corresponding author)
Year2001
Volume6
Issue1
Pages63-72
Publication date2001-01-01
Open AccessNo
TypeARTICLE
VenueAsia Pacific Journal of Tourism Research (JOURNAL)
Journal identifiersISSN: 1094-1665 • E-ISSN: 1741-6507
PublisherRoutledge (PUBLISHER • GB)
DOI10.1080/10941660108722089
OpenAlexW2050804087
LanguageEN
References cited32

The often cited potential benefits of the Internet have been its informational (communication) and transactional (distribution channels) use as marketing tools. This exploratory study developed and investigated a model of the antecedents of making on‐line hospitality and tourism product purchases. The findings suggested that security features and the informational use of the Web sites have a direct impact on purchasing on‐line. Suggestions are made for future researchers. Marketing implications for Web design and features were discussed

Advertising · Affect (linguistics · Business · Hospitality · Public relations · Purchasing · The Internet · Tourism · Transactional leadership · World Wide Web · Computer Science · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Psychology · Technology Adoption and User Behaviour · Marketing

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