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Challenges and Lessons Learned Conducting a Formative Evaluation of a Multicomponent Care Delivery Intervention

Bibliographic Data

ID12470780
AuthorsRosalind E Keith (0000-0001-9910-5766, Mathematica Inc., Princeton, NJ, USA, corresponding author), Shannon Heitkamp (Elevance Health, New York, NY, USA), Jasmine Little (Mathematica Inc., Princeton, NJ, USA), Victoria Peebles (Mathematica Inc., Princeton, NJ, USA), Rumin Sarwar (Mathematica Inc., Princeton, NJ, USA), Dana Petersen (Mathematica Policy Research), Dana M Petersen (Mathematica Inc., Princeton, NJ, USA), Ann S O’Malley (0000-0002-0454-9602, Mathematica Inc., Princeton, NJ, USA)
Year2023
Volume44
Issue4
Pages649-662
Publication date2023-02-13
Open AccessYes
TypeARTICLE
VenueAmerican Journal of Evaluation (JOURNAL)
Journal identifiersISSN: 1098-2140 • E-ISSN: 1557-0878
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/10982140221116096
OpenAlexW4320731928
LanguageEN
References cited12

Formative evaluation provides stakeholders with timely feedback to support an intervention's improvement during implementation to maximize its effectiveness. We describe the qualitative methods that guided one study within a formative evaluation of a multicomponent care delivery intervention. We then describe the challenges and lessons learned that emerged from this study, organizing them by the study's four overarching challenges: (1) addressing multiple research questions, (2) working with a large interdisciplinary team, (3) triangulating qualitative results with quantitative results, and (4) studying implementation in real-world delivery settings. Overall, the evaluation generated important findings to support improvement of the intervention during implementation. We hope that sharing the lessons learned will increase the rigor and efficiency with which formative evaluations of complex care delivery interventions are conducted and the likelihood that they will improve implementation in real time. We also hope the lessons learned will enhance the satisfaction of the researchers working on these evaluations

Formative assessment · Intervention (counseling · Management science · Medical education · Pedagogy · Political science · Process management · Program evaluation · Psychological intervention · Qualitative research · Sociology · Community Health and Development · Computer Science · Engineering · Evaluation and Performance Assessment · Health Policy Implementation Science · Medicine · Nursing · Psychology

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