The Evaluation of Course Quality Through a Service Template
Bibliographic Data
| ID | 12567805 |
|---|---|
| Authors | Peter Gilroy (University of Sheffield, corresponding author), Peter Long (0000-0001-9936-0441, Sheffield Hallam University), Margaret Rangecroft (Sheffield Hallam University), Tony Tricker (Sheffield Hallam University) |
| Year | 1999 |
| Volume | 5 |
| Issue | 1 |
| Pages | 80-91 |
| Publication date | 1999-01-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Evaluation (JOURNAL) |
| Journal identifiers | ISSN: 1356-3890 • E-ISSN: 1461-7153 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/13563899922208832 |
| OpenAlex | W2166968584 |
| Language | EN |
| Citations received | 1 |
| References cited | 8 |
This article reports on initial findings of the Template Project, a project researching ways of evaluating post-graduate courses offered through the medium of distance education. It has taken an evaluation tool from industry and re-designed it so that it can apply to distance education courses. The question as to whether or not a tool initially located in the service industries is appropriate for education is examined as are the alternative paradigms of evaluation. A Popperian approach to evaluation is offered as the paradigm within which the Template Project's approach to evaluation should be located
Business · Course (navigation · Course evaluation · Distance education · Engineering ethics · Engineering management · Epistemology · Evaluation methods · Higher education · Knowledge management · Mathematics education · Medical education · Political science · Process management · Program evaluation · Quality (philosophy · Service (business · Service quality · Computer Science · Customer Service Quality and Loyalty · Engineering · Evaluation and Performance Assessment · Medicine · Online and Blended Learning · Psychology · Marketing
| Citations per year | 0.04 |
|---|---|
| Citation span | 2001 - 2001 (1) |
| Highly cited | No |