Deviance in organizational group decision-making
The role of information processing, confidence, and elaboration
Bibliographic Data
| ID | 12603886 |
|---|---|
| Authors | Jasmine S Rijnbout (The University of Queensland, corresponding author), Blake M Mckimmie (0000-0002-2750-6111, The University of Queensland) |
| Year | 2012 |
| Volume | 15 |
| Issue | 6 |
| Pages | 813-828 |
| Publication date | 2012-06-29 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Group Processes & Intergroup Relations (JOURNAL) |
| Journal identifiers | ISSN: 1368-4302 • E-ISSN: 1461-7188 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/1368430212447136 |
| OpenAlex | W2128379257 |
| Language | EN |
| Citations received | 4 |
| References cited | 33 |
While deviance can foster innovation within groups, research does not always find beneficial effects. The current studies provide an information processing account of the influence of deviants in group decision-making. We predicted deviants would undermine decision confidence and promote greater elaboration when tasks were difficult. Study 1 manipulated the strength (systematic cue) and gender (heuristic cue) of a job applicant to investigate the effect of a deviant in a difficult task. As predicted, a deviant was associated with lowered confidence, greater elaboration, and higher decision quality, but also decreased group cohesion and task satisfaction. Study 2 investigated the effect of a deviant during a simple task and found the same decrease in group cohesion and task satisfaction, but this time with no increase in elaboration or improvement in decision outcome quality. Results indicate that deviance, when seen as justified, has the potential to reduce the occurrence of prejudice and produce fairer decision outcomes during decision-making
Decision quality · Deviance (statistics · Elaboration · Group cohesiveness · Group Decision Making · Team effectiveness · Conflict Management and Negotiation · Psychology · Social and Intergroup Psychology · Social Psychology · Team Dynamics and Performance
The psychology of attitudes
Decision making
Status generalization
Minority dissent and team innovation
Task versus relationship conflict, team performance, and team member satisfaction
Information Processing and Risk Perception
A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict
On the Virtues of Assuming Minimal Differences in Information Processing in Individuals and Groups
Benefiting from deep-level diversity
Informational Centrality and Member Participation During Group Decision Making
Workplace Diversity and Group Relations
Recalling Shared vs. Unshared Information Mentioned During Group Discussion
Factors that May Affect the Difficulty of Uncovering Hidden Profiles
Shared Information, Cognitive Load, and Group Memory
The Role of Team Identification in the Dissimilarity-Conflict Relationship
Gender and Double Standards in the Assessment of Job Applicants
The liberating role of conflict in group creativity
Devil's advocate versus authentic dissent
Creative idea generation
Uncertainty, entitativity, and group identification
Promoting systematic processing in low-motivation settings
Heuristic versus systematic information processing and the use of source versus message cues in persuasion
| Citations per year | 0.29 |
|---|---|
| Citation span | 2012 - 2018 (7) |
| Highly cited | No |