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Intercultural Communication Competence in Business

Communication between Japanese and Americans

Bibliographic Data

ID12634492
AuthorsJunko Kobayashi (0000-0003-3911-4067, Kansai Gaidai University, corresponding author), Linda Viswat (Otemon Gakuin University)
Year2011
Volume11
Issue2
Pages1-06
Publication date2011-07-10
Open AccessYes
TypeARTICLE
VenueJournal of Intercultural Communication (JOURNAL)
Journal identifiersISSN: 1404-1634 • E-ISSN: 1404-1634
PublisherInternational Collaboration for Research and Publications (PUBLISHER)
DOI10.36923/jicc.v11i2.526
OpenAlexW4386203166
LanguageEN
Citations received3
References cited3

This paper summarizes the results of interviews and questionnaires of 20 American business people who have experience in doing business with Japanese people and discusses how Americans with a high degree of intercultural awareness made compromises or could make compromises in order to conduct business negotiations more efficiently. While acknowledging that one’s intercultural communication competence is context-dependent and there is no panacea for resolving cultural differences, the constructive responses given by the American business people will certainly help deepen Japanese and American mutual understanding. This paper examines intercultural awareness and accommodation from a broader perspective, going beyond the previous fixed unilateral accommodation by Japanese business people. The results of these surveys offer many insights for business people who wish to do business internationally

Accommodation · Business · Business communication · Competence (human resources · Constructive · Intercultural communication · International business · Negotiation · Pedagogy · Political science · Process (computing · Public relations · Social science · Sociology · Conflict Management and Negotiation · Gender Diversity and Inequality · International Student and Expatriate Challenges · Law · Psychology · Social Psychology

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Citations per year0.25
Citation span2014 - 2017 (4)
Highly citedNo

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