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Adaption of conflict management styles during the encounter of cultures

Findings from a Russian–West European case study

Bibliographic Data

ID12701188
AuthorsAlbert Vollmer (0000-0002-5918-3097, FHNW University of Applied Sciences and Arts Northwestern Switzerland, corresponding author), Patricia Wolf (0000-0002-1242-6514, Lucerne University of Applied Sciences and Arts)
Year2015
Volume15
Issue2
Pages151-166
Publication date2015-02-23
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Cross Cultural Management (JOURNAL)
Journal identifiersISSN: 1470-5958 • E-ISSN: 1741-2838
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/1470595815573339
OpenAlexW2008813772
LanguageEN
Citations received2
References cited32

This article reports on our case study of cross-cultural conflict management styles (CMS). We analysed the dynamics of various CMS applied by Russian and Western European members of an intercultural collaborative project and analysed how their CMS were affected by the frequency of communication. Our survey of project members revealed that Western Europeans and Russians differ significantly in their early applications of CMS but that high communication frequency stimulates adaptations in the CMS of all project members, regardless of culture, leading to a confluence of their conflict behaviour style towards each other. Future studies should test this study’s research designs and hypotheses in larger samples to see whether sample size affects applications and adaptations of CMS. Results of the current study imply that managers of intercultural collaboration projects should proactively address conflict management styles, implementing constructive conflict behaviour techniques into trainings for members of intercultural collaboration projects

Conflict management · Constructive · Cultural conflict · Cultural diversity · Geography · Intercultural communication · Management styles · Pedagogy · Political science · Public relations · Social science · Sociology · Style (visual arts · Test (biology · Computer Science · Conflict Management and Negotiation · Gender Diversity and Inequality · International Student and Expatriate Challenges · Psychology · Social Psychology

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Unique citing works2
Citations per year0.22
Citation span2017 - 2018 (2)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 2

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