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Social Media in Politics

The Ultimate Voter Engagement Tool or Simply an Echo Chamber

Bibliographic Data

ID12773705
AuthorsLisa Harris (0000-0002-9603-9887, University of Southampton, corresponding author), Paul Harrigan (0000-0003-2419-3153, The University of Western Australia)
Year2015
Volume14
Issue3
Pages251-283
Publication date2015-07-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Political Marketing (JOURNAL)
Journal identifiersISSN: 1537-7857 • E-ISSN: 1537-7865
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/15377857.2012.693059
OpenAlexW1621429820
LanguageEN
Citations received13
References cited64

This paper analyses the role played by social media in shaping political debate during the UK election campaign of May 2010, with a focus on local application within two constituencies in Hampshire. Barack Obama’s presidential campaign was such a digital triumph that it propelled social media onto the radar of marketers within commercial organisations worldwide. Literature in the field of political marketing has recommended the development of relationship marketing strategies in politics (e.g. Henneberg and O’Shaughnessy 2009) but more research is needed to focus on the role of social technologies and to bring theory up to speed with practice (Harris and Lock 2010). Our paper concludes that the UK general election was far being from an “Internet election”. There was little evidence of the methodical and integrated approach to online and offline engagement demonstrated by the Obama campaign. Our case studies suggest that, as in the business world, social media communications can add significant value at the local level when implemented as part of a systematic and long term online and offline relationship building strategy, but are not well suited to short term applications intended to influence the outcome of particular campaigns

Advertising · Business · Computer security · Echo (communications protocol · Political economy · Political science · Politics · Public relations · Social media · Sociology · Computer Science · Digital Communication and Language · Digital Marketing and Social Media · Law · Social Media and Politics

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Unique citing works13
Citations per year1.44
Citation span2017 - 2025 (9)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 12

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