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Why Is the Turnover Intention in Large Institutions Higher? Perceived Organizational Support, Organizational Cultural Identity, and Turnover Intention of Chinese Social Workers

Bibliographic Data

ID12790377
AuthorsDan Huang (0009-0007-4957-4979, Department of Social Work, School of Philosophy and Social Development, South China Normal University Dan Huang, PhD, MSW, is associate professor, , Guangzhou, China, corresponding author), Yingting Luo (0009-0003-3477-4899, Department of Social Work, School of Ethnology and Sociology, Yunnan University Yingting Luo, MSW, is a doctoral candidate, , Kongming, China), Zhongwei Sun (0000-0003-1850-1009, School of Politics and Public Administration, South China Normal University Zhongwei Sun, PhD, is professor, , Guangzhou, China)
Year2024
Volume48
Issue4
Pages240-252
Publication date2024-10-03
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSocial Work Research (JOURNAL)
Journal identifiersISSN: 1545-6838 • E-ISSN: 1070-5309
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/swr/svae022
OpenAlexW4404597678
LanguageEN
Citations received4
References cited25

The increasing turnover rate of social workers in China has garnered widespread concern despite limited evidence-based investigation at the organizational level. This study extracted data from a sample of 4,399 social workers and the extended job demands/control/support model to explore the effects of organization-level factors on social workers’ turnover intention. The findings indicate that larger organizational size, diminished perceived organizational support, and a weaker sense of organizational cultural identity are predictors of heightened turnover intentions among social workers. An intriguing finding was that, in contrast to workers in smaller organizations, those in larger entities did not exhibit a significant difference in terms of job demands and job control. However, they reported markedly lower levels of perceived organizational support and organizational cultural identity compared with their counterparts in smaller settings. These insights underscore the imperative for organizational managers to proactively furnish comprehensive support systems for social workers and cultivate a robust sense of organizational cultural identity, thereby mitigating the risk of turnover intentions and fostering a more stable workforce

Business · Business administration · Economics · Management · Organizational commitment · Organizational identity · Perceived organizational support · Social group · Social identity theory · Turnover · Turnover intention · Employee Performance and Management · Healthcare Education and Workforce Issues · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

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    Open Access•Hongfei Li, Shouchui Zeng et al.•Journal of the Society for Social…•2023

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Unique citing works4
Citations per year1,33
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4

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