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Can Electronic Performance Monitoring Be Fair? Exploring Relationships Among Monitoring Characteristics, Perceived Fairness, and Job Performance

Bibliographic Data

ID12793522
AuthorsRobert H Moorman (0000-0003-0333-4244, Creighton University, corresponding author), Deborah L Wells (0000-0002-4908-4570, Creighton University)
Year2003
Volume10
Issue2
Pages2-16
Publication date2003-05-01
Open AccessYes
TypeARTICLE
VenueJournal of Leadership & Organizational Studies (JOURNAL)
Journal identifiersISSN: 1548-0518 • E-ISSN: 1939-7089
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/107179190301000202
OpenAlexW2031774792
LanguageEN
Citations received3
References cited41

With the increased use of technology in all areas of human resource management, many organizations are using electronic and computerized means for monitoring and assessing employee performance. We tested three path models that explored whether the perception of certain characteristics of an electronic performance monitoring (EPM) system might relate to 1) the perceived fairness of that system and 2) employee performance. Results suggest that perceptions of three of the characteristics — opportunity to challenge, feedback tone, and amount of monitoring were related to the perceived fairness of the performance monitoring system. In turn, perceived fairness of the system fully mediated the relationship between the monitoring system characteristics and dimensions of contextual performance. However, the best fitting path model did not support any linkages to task performance

Business · Economics · Job performance · Job satisfaction · Machine learning · Management · Operations management · Path analysis (statistics · Perception · Performance improvement · Performance Management · Task (project management · Accounting and Organizational Management · Computer Science · Engineering · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Technology Adoption and User Behaviour · Marketing

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Citations per year0.18
Citation span2009 - 2026 (18)
Highly citedNo

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