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Child- and Family-Centered Practices in a Post-Bureaucratic Era

Inherent Conflicts Encountered by the New Child Welfare Professional

Bibliographic Data

ID12803167
AuthorsJ S M Van Veelen (Vrije Universiteit Amsterdam, corresponding author), A E Bunders (0000-0003-0813-3687, GGD Amsterdam), Tomris Cesuroglu (0000-0002-2500-7132, Vrije Universiteit Amsterdam), Jacqueline E W Broerse (0000-0002-8478-3422, Vrije Universiteit Amsterdam), Barbara J Regeer (0000-0002-9044-9367, Vrije Universiteit Amsterdam)
Year2017
Volume12
Issue4
Pages411-435
Publication date2017-11-21
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Public Child Welfare (JOURNAL)
Journal identifiersISSN: 1554-8732 • E-ISSN: 1554-8740
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/15548732.2017.1392390
OpenAlexW2769936963
LanguageEN
Citations received3
References cited53

Various child welfare organizations are changing services by adopting child- and family-centered approaches and moving away from redundant bureaucracy, top-down strategies, and fragmented networks. This shift inevitably poses challenges. This article uses the case of intensive family case management in the Netherlands to explore conflicts perceived by professionals and associated coping strategies. Findings are that internal conflicts (leading to a relapse into old routines or to misinterpretation of purpose) and boundary conflicts (leading to a relapse into old collaboration agreements) cause challenges. Pioneering organizations need to provide support for learning and reflection between professionals, seeking alignment between accountability and learning

Accountability · Bureaucracy · Child protection · Coping (psychology · Family reunification · Political science · Psychotherapist · Public relations · Welfare · Welfare system · Healthcare innovation and challenges · Interprofessional Education and Collaboration · Law · Psychology · Social Work Education and Practice

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Unique citing works3
Citations per year0,75
Citation span2022 - 2024 (3)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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