Outsourcing, globalizing economics, and shifting language policies
Issues in managing Indian call centres
Bibliographic Data
| ID | 12833729 |
|---|---|
| Authors | Brian Morgan (0000-0002-2496-167X, York University, corresponding author), Vaidehi Ramanathan (University of California, Davis) |
| Year | 2009 |
| Volume | 8 |
| Issue | 1 |
| Pages | 69-80 |
| Publication date | 2009-01-30 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Language Policy (JOURNAL) |
| Journal identifiers | ISSN: 1568-4555 • E-ISSN: 1573-1863 |
| Publisher | Springer Science+Business Media (PUBLISHER • DE) |
| DOI | 10.1007/s10993-008-9111-x |
| OpenAlex | W2049732831 |
| Language | EN |
| Citations received | 15 |
| References cited | 21 |
Business · Call centre · Caste · Dialogic · Linguistics · Modernity · Outsourcing · Pedagogy · Political science · Public relations · Sociolinguistics · Sociology · Emotional Labor in Professions · Gender Diversity and Inequality · Marketing
National Language and English in India
Language Policy and Multilingualism
Between Profit and Identity
Reproduction of nationalist and neoliberal ideologies in Nepal’s language and literacy policies
The problem with English(es) and linguistic (in)justice. Addressing the limits of liberal egalitarian accounts of language
Gaining global perspective
Globalization on the Margins
Postcolonial identity in a globalizing India
Neo-colonial dynamics in global professional service firms
Political economy in applied linguistics research
Just go away and do it and you get marks’
Contesting public monolingualism and diglossia
Decommodifying Spanish-English bilingualism
Bilingual call centers at the US-Mexico border
Language Management/Labor
Labor and monopoly capital
AnIntercultural Approach to English Language Teaching
English as an International Language
Language Revitalization Processes and Prospects
Continua of Biliteracy
TheEnglish-Vernacular Divide
Globalization and Language Teaching
Language Policy
Modernity at large
Discourse and social change
A Sociolinguistically Based, Empirically Researched Pronunciation Syllabus for English as an International Language
Identity in the globalizing World1
Closing A Conceptual Gap
Tesol and Policy Enactments
The Postmodern Condition
The Great Chain of Being
India calling to the far away towns
The accents of outsourcing
A Postmethod Perspective on English Language Teaching
| Unique citing works | 15 |
|---|---|
| Citations per year | 0,94 |
| Citation span | 2010 - 2026 (17) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 15 |