Beyond the Portal
Increasing Citizen Understanding of OGD with Storytelling
Bibliographic Data
| ID | 12839361 |
|---|---|
| Authors | Shirley Kempeneer (0000-0002-3228-0946, Tilburg University, corresponding author), Johan Wolswinkel (0000-0001-8404-5027, Tilburg University), Gijs Van Maanen (0000-0002-3238-0226, Tilburg University) |
| Year | 2025 |
| Volume | 30 |
| Issue | 1 |
| Pages | 65-81 |
| Publication date | 2025-02-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Information Polity (JOURNAL) |
| Journal identifiers | ISSN: 1875-8754 • E-ISSN: 1570-1255 |
| Publisher | IOS Press (PUBLISHER • NL) |
| DOI | 10.1177/15701255241304651 |
| OpenAlex | W4407669136 |
| Language | EN |
| References cited | 47 |
The open government data (OGD) movement claims to contribute to transparency and increased citizen understanding of government action. However, the literature so far shows these goals are not being reached, as ‘common’ (non-expert) citizens fail to access and understand OGD. This research makes an empirical contribution to this debate through a design experiment in the form of a field lab with a governmental agency, data visualization experts, and non-expert citizens in the Netherlands. In this field lab, the current practice of disseminating OGD by a regional water authority on the issue of drought was redesigned based on non-expert citizens’ needs. Our findings show that non-expert citizens prefer data storytelling techniques over OGD portals or traditional OGD visualizations such as graphs or dashboards. This is informative for the current shift from OGD geared at expert users, to OGD geared at fostering effective transparency with non-expert users. We also build on existing research to develop new evaluation criteria for OGD visualizations, and find that completeness and usability seem more important than objectivity in disseminating OGD with non-expert citizens when communicating about complex policy problems
Art · Business · Citizen science · Literature · Narrative · Political science · Storytelling · Data Quality and Management · E-Government and Public Services · Smart Cities and Technologies
Using social research in public policy making
Benefits, Adoption Barriers and Myths of Open Data and Open Government
Open Government Data
Moving towards open government data 2.0 in U.S. health agencies
From the Campfire to the Computer
Transparency
Open government research over a decade
Enhancing the usability and usefulness of open government data
Utilization of open government data
What if? A short commentary on the philosophical bedrock of open government discourse
The Problem of Policy Problems
Living labs
Connecting societal issues, users and data. Scenario-based design of open data platforms
Civic open data at a crossroads
Open data quality measurement framework
Data science empowering the public
Design Thinking in Policymaking Processes
Linking Transparency to Trust in Government and Voice
The Effect of Transparency on Trust in Government
What’s Measured Is What Matters
Open data work
Open government
Can Transparency Foster More Understanding and Compliant Citizens
Implementing Open Innovation in the Public Sector
Designing environments for experimentation, learning and innovation in public policy and governance
What makes evidence‐based policy making such a useful myth? The case of Nice guidance on bariatric surgery in the United Kingdom
A study on the use of visualizations for Open Government Data
The barriers to the opening of government data in the UK
The politics of large numbers
Grounded Theory and Sensitizing Concepts
| Citation velocity | historical |
|---|---|
| Highly cited | No |