Online Story Commenting
An experimental test of conversational journalism and trust
Bibliographic Data
| ID | 12909595 |
|---|---|
| Authors | Doreen Marchionni (Tamedia (Switzerland), corresponding author) |
| Year | 2014 |
| Volume | 9 |
| Issue | 2 |
| Pages | 230-249 |
| Publication date | 2014-08-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journalism Practice (JOURNAL) |
| Journal identifiers | ISSN: 1751-2786 • E-ISSN: 1751-2794 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/17512786.2014.938943 |
| OpenAlex | W2215867459 |
| Language | EN |
| Citations received | 14 |
| References cited | 30 |
Story comments offer a form of citizen engagement on news sites potentially important to democratic discourse. Yet few issues vex newsrooms more because of abusive rants, often from unnamed sources. This controlled experiment set out to test the “conversationalness” of commenting, using newly identified variables that theoretically measure the concept of journalism as a conversation. The study also tested whether commenting might help with reader trust. The data show that commenting's best indicators of conversation are perceived friendliness and social presence. But comments do not appear to help with journalism's most important values of perceived credibility and expertise
Conversation · Credibility · Democracy · Journalism · Media studies · Political science · Politics · Public relations · Set (abstract data type · Social media · Sociology · Communication · Computer Science · Law · Media Studies and Communication · Psychology · Public Relations and Crisis Communication · Social Media and Politics · Social Psychology
Is audience engagement worth the buzz? The value of audience engagement, comment reading, and content for online news brands
Lost in the stream? Professional efficacy perceptions of journalists in the context of dark participation
Audience Engagement in a Post-Truth Age
Pushing for Social Change
Tunteiden, teknologian ja journalismin ristipaineessa
Understanding news-related user comments and their effects
How to Cope with Dark Participation
News from Messenger? A Cross-National Comparative Study of News Media's Audience Engagement Strategies via Facebook Messenger Chatbots
Expected behavioural effects of alerts to impolite online news commenters
Deconstructing complexities in the adoption of new forms in news media
Persuasion From Below
Changing Deliberative Norms on News Organizations' Facebook Sites
Tensions in the scholarship on participatory journalism and citizen journalism
Commenting quality
Participatory Journalism
Differential Criteria for Evaluating Credibility of Newspapers and TV News
Defining and Measuring Credibility of Newspapers
Measuring the Concept of Credibility
Preparing for an Age of Participatory News
The Last Days of Civic Journalism
Don't Feed the Trolls
Exploring the Second Phase of Public Journalism1
Conversation
Interactive Options in Online Journalism
Moderation, Response Rate, and Message Interactivity
Interactive Features of Online Newspapers
Sourcing the Arab Spring
Journalism-as-a-Conversation
Online Readers' Comments Represent New Opinion Pipeline
Journalism-as-a-conversation
"The "Nasty Effect
Interpersonal Communication and Coorientation
The Development of a Measure of Perceived Homophily in Interpersonal Communication
| Unique citing works | 14 |
|---|---|
| Citations per year | 1,17 |
| Citation span | 2014 - 2025 (12) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 14 |