Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

Moderation, Response Rate, and Message Interactivity

Features of Online Communities and Their Effects on Intent to Participate

Bibliographic Data

ID12449366
AuthorsKevin Wise (0000-0003-0628-3913, University of Missouri, corresponding author), Brian Hamman (University of Missouri), Kjerstin Thorson (0000-0002-5762-4688, University of Wisconsin–Madison)
Year2006
Volume12
Issue1
Pages24-41
Publication date2006-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Computer-Mediated Communication (JOURNAL)
Journal identifiersISSN: 1083-6101 • E-ISSN: 1083-6101
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1083-6101.2006.00313.x
OpenAlexW2104901127
LanguageEN
Citations received58
References cited22

We conducted two experiments to explore how moderation, response rate, and message interactivity affected people’s intent to participate in a web-based online community. In our first experiment, 62 participants observed either a moderated or an unmoderated online community and answered questions about their intent to participate in the community. The participants who viewed the moderated community reported significantly higher intent to participate than participants who viewed the unmoderated community. In our second experiment, 59 participants observed a different online community in which we manipulated both the rate (in time) of posted comments and the interactivity of each comment. We derived our manipulation of interactivity from Rafaeli’s (1988) definition of interactivity as message contingency. Participants reported significantly greater intent to participate in an online community featuring interactive messages, but only when response rate was slow. These results indicate that both structural features of interfaces and content features of interactions affect people’s intent to participate in online communities

Affect (linguistics · Contingency · Interactivity · Moderation · Online community · World Wide Web · Communication · Computer Science · Impact of Technology on Adolescents · Knowledge Management and Sharing · Psychology · Social Media and Politics · Social Psychology

  • Traditionalists vs. Convergers

    Open Access•Sue Robinson•Convergence The International…•2010

  • Towards quality discourse in online news comments

    Open Access•Nicholas Diakopoulos, Mor Naaman•Proceedings of the ACM 2011…•2011

  • Social media as a catalyst for online deliberation? Exploring the affordances of Facebook and YouTube for political expression

    Open Access•Daniel Halpern, Jennifer L Gibbs et al.•Computers in Human Behavior•2013

  • Understanding lurkers in online communities

    Open Access•Na Sun, Pei‐Luen Patrick Rau et al.•Computers in Human Behavior•2014

  • Theoretical Importance of Contingency in Human-Computer Interaction

    Open Access•Sundar, S Shyam Sundar et al.•Communication Research•2016

  • Communication Competence, Social Support, and Depression Among College Students

    Kevin B Wright, Jenny Rosenberg et al.•Journal of Health Communication•2013

  • A Systematic Review of Online Deliberation Research

    Open Access•Dennis Frieß, Christiane Eilders•Policy & Internet•2015

  • Toward a Theory of Interactive Media Effects (Time)

    Open Access•Sundar, S Shyam Sundar et al.•The Handbook of the Psychology of…•2015

  • How to Cope with Dark Participation

    Florian Wintterlin, Tim Schatto-Eckrodt et al.•Digital Journalism•2020

  • Moderating Uncivil User Comments by Humans or Machines? The Effects of Moderation Agent on Perceptions of Bias and Credibility in News Content

    Sai Wang•Digital Journalism•2021

  • Who is responsible for interventions against problematic comments? Comparing user attitudes in Germany and the United States

    Open Access•Martin J Riedl, Teresa K Naab et al.•Policy & Internet•2021

  • Online Deliberation and the Public Sphere

    Open Access•Marc Esteve Del Valle, Rimmert Sijtsma et al.•Javnost - The Public•2020

  • Stronger together

    Mahmudul Hasan, Varqa Shamsi Bahar•Information Technology and People•2026

  • Personal attacks decrease user activity in social networking platforms

    Open Access•Rafal Urbaniak, Michał Ptaszyński et al.•Computers in Human Behavior•2022

  • The impact of social features in an online community on member contribution

    Open Access•Sandrine Prom Tep, Muhammad Aljukhadar et al.•Computers in Human Behavior•2022

  • Understanding empowerment process of willingness to speak out on social media

    Open Access•Jung Won Chun, Moon J Lee•Telematics and Informatics•2022

  • Moderating professional learning on social media - A balance between monitoring, facilitation and expert membership

    Open Access•Thomas Hillman, Mona Lundin et al.•Computers & Education•2021

  • The implications of account suspensions on online discussion platforms

    Open Access•Pattharin Tangwaragorn, Warut Khern-Am-Nuai et al.•Decision Support Systems•2025

  • Beyond Incivility

    Open Access•Patrícia Rossini•Communication Research•2022

  • Navigating community-transaction and egalitarian-hierarchy divides

    Open Access•P Siuda•Information Communication & Society•2026

  • The effect of comment moderation on perceived bias in science news

    Sara K Yeo, Leona Yi-Fan Su et al.•Information Communication & Society•2019

  • Anonymity interacting with participation on a Q&A site

    Open Access•Malte Paskuda, Myriam Lewkowicz•AI & Society•2017

  • The Oxford Handbook of Cyberpsychology

    Alison ca /21 Jh Attrill-Smith, Melanie ca /21 Jh Keep et al.•Oxford Handbook of Cyberpsychology•2018

  • Spécificités de communication des forums de discussion

    Erika Lombart, Cédrick Fairon•Corpus•2020

  • How a moderated online discussion forum facilitates support for young people with eating disorders

    Open Access•Sarah Kendal, Susan Kirk et al.•Health Expectations•2017

  • The Complexity of 'Community

    Open Access•Amelia Wong•Museum and Society•2015

  • GoodVibesOnly

    Open Access•Sandra Asantewaa Mensah•New Media & Society•2023

  • Arab Americans’ Motives for Using the Internet as a Functional Media Alternative and Their Perceptions of U.S. Public Opinion

    Open Access•Ahlam Muhtaseb, Lawrence R Frey•Journal of Computer-Mediated…•2008

  • A Multifaceted Tool for a Complex Phenomenon

    Open Access•Sally J Mcmillan, Mariea Grubbs Hoy et al.•Journal of Computer-Mediated…•2008

  • Technological Boundaries

    Wendy M Christensen, Wendy Christensen•Women's studies quarterly•2009

  • Finding the diamond in the rough

    Kristen L Guth, Daren C Brabham•Communication Monographs•2017

  • What makes people willing to comment on social media posts? The roles of interactivity and perceived contingency in online corporate social responsibility communication

    Zijian Lew, Cynthia Stohl•Communication Monographs•2022

  • (Penal) populism and experts in the age of the digital crowd wisdom

    Open Access•Michalina Szafrańska•Archiwum Kryminologii•2023

  • Young people’s proposals for a web-based intervention for sexual health promotion

    Open Access•Philippe Martin, Corinne Alberti et al.•BMC Public Health•2023

  • Conceptualizing Online Discussion Value

    Marc Ziegele, Oliver Quiring•Annals of the International…•2013

  • Letting the faculty deliberate

    Dennis Frie, Dennis M Friess•Journal of Information Technology…•2018

  • Artificial facilitation

    Dominik Wyss, Simon Beste•Journal of Information Technology…•2017

  • What’s in a username? Civility, group identification, and norms

    Myiah J Hutchens, David E Silva et al.•Journal of Information Technology…•2019

  • Return on interactivity? The characteristics and effectiveness of Web sites during the 2010 Dutch local elections

    Open Access•Guda Van Noort, R Vliegenthart et al.•Journal of Information Technology…•2016

  • Interactivity and Generalizability

    Christoph Klimmt, Peter Vorderer et al.•Communication Methods and Measures•2007

  • Assessing the External Validity of Using News Websites as Experimental Stimuli

    Natalie Jomini Stroud, Emily Van Duyn•Communication Methods and Measures•2020

  • Online Story Commenting

    Doreen Marchionni•Journalism Practice•2014

  • In Moderation

    Hans K Meyer, Michael Clay Carey•Journalism Practice•2013

  • Is the Size or the Valence of Proactive Engagement Associated with Purchase Intention? A Case Study of Branded Blogs of Starbucks

    Ye Wang, Fei Qiao et al.•International Journal of…•2015

  • Like, recommend, or respect? Altering political behavior in news comment sections

    Open Access•Natalie Jomini Stroud, Ashley Muddiman et al.•New Media & Society•2016

  • Social media and online political discussion

    Open Access•Alcides Velasquez•New Media & Society•2012

  • Salient deliberative norm types in comment sections on news sites

    Open Access•Ines Engelmann, Hanna Marzinkowski et al.•New Media & Society•2022

  • The effect of explicit online comment moderation on three spiral of silence outcomes

    Open Access•Brett Sherrick, Jennifer Hoewe•New Media & Society•2016

  • Active audiences and social discussion on the digital public sphere. Review article

    Open Access•Pere Masip, Carlos Ruiz Caballero et al.•El Profesional de la Informacion•2019

  • Methodological approaches to study interactivity in communication journals

    Open Access•Ana Milojević, Jelena Kleut et al.•Comunicar•2013

  • Changing Deliberative Norms on News Organizations' Facebook Sites

    Open Access•Natalie Jomini Stroud, Joshua M Scacco et al.•Journal of Computer-Mediated…•2014

  • Mapping the Terrain of “Generation C”

    Open Access•Veronika Kalmus, P Pruulmann-Vengerfeldt et al.•Journal of Computer-Mediated…•2009

  • Public intimacy in social media

    Open Access•Danny Kaplan•Media Culture & Society•2021

  • Collective Civic Moderation for Deliberation? Exploring the Links between Citizens’ Organized Engagement in Comment Sections and the Deliberative Quality of Online Discussions

    Dennis Frie, Marc Ziegele et al.•Political Communication•2020

  • Klicken oder tippen? Eine Analyse verschiedener Interventionsstrategien in unzivilen Online-Diskussionen auf Facebook

    Open Access•Pablo Jost, Marc Ziegele et al.•Zeitschrift für Politikwissenschaft•2020

  • User Perceptions of AI-Based Comment Filtering Technology

    Open Access•Yu Won Oh, Chong Hyun Park•American Behavioral Scientist•2024

  • O papel da moderação nas Audiências Públicas Interativas do e-Democracia

    Open Access•Marcus Abílio Gomes Pereira, Cristiane Brum Bernardes et al.•Revista Brasileira de Ciência…•2022

  • Talking Health With a Machine

    Open Access•Saraswathi Bellur, Sundar et al.•Human Communication Research•2017

  • The Emergence of On-Line Community

    Nancy K Baym•Cybersociety 2.0•1998

  • Sociability and usability in online communities

    Jenny Preece•Behaviour and Information…•2001

  • The Internet and Social Life

    John A Bargh, Katelyn Y A Mckenna•Annual Review of Psychology•2004

  • Explicating Web Site Interactivity

    Open Access•Sundar, S Shyam Sundar et al.•Communication Research•2003

  • Interactivity reexamined

    Louisa Ha, E Lincoln James•Journal of Broadcasting &…•1998

  • The Rules of Virtual Groups

    Open Access•Joseph B Walther, Ulla Bunz•Journal of Communication•2005

  • The Effects of Progressive Levels of Interactivity and Vividness in Web Marketing Sites

    James R Coyle, Esther Thorson•Journal of Advertising•2001

  • Conceptualizing sources in online news

    Open Access•Sundar, S S Sundar et al.•Journal of Communication•2001

  • The Limited Capacity Model of Mediated Message Processing

    Open Access•Annie Lang•Journal of Communication•2000

  • The Influence of Synchrony and Sensory Modality on the Person Perception Process in Computer-Mediated Groups

    Open Access•Kristine L Nowak, James Watt et al.•Journal of Computer-Mediated…•2006

  • Hazing as a Process of Boundary Maintenance in an Online Community

    Open Access•Courtenay Honeycutt•Journal of Computer-Mediated…•2006

  • Virtual Community Attraction

    Open Access•Catherine M Ridings, David Gefen•Journal of Computer-Mediated…•2006

  • A Typology of Virtual Communities

    Open Access•Constance Elise Porter•Journal of Computer-Mediated…•2006

  • Networked Interactivity

    Open Access•Sheizaf Rafaeli, Fay Sudweeks•Journal of Computer-Mediated…•2006

  • Mechanisms of an Online Public Sphere

    Open Access•Nathaniel Poor•Journal of Computer-Mediated…•2006

  • The Impact of Synchronicity and Civility in Online Political Discussions on Perceptions and Intentions to Participate

    Open Access•Elaine W J Ng, Benjamin H Detenber•Journal of Computer-Mediated…•2006

  • Virtual Behavior Settings

    Open Access•Anita Blanchard•Journal of Computer-Mediated…•2006

Unique citing works58
Citations per year3,05
Citation span2007 - 2026 (20)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 58

Tools

Open DOISci-HubOpen Access
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae