Cross-Cultural Comparison of Verbal and Nonverbal Strategies of Apologizing
Bibliographic Data
| ID | 12910235 |
|---|---|
| Authors | Hee Sun Park (0000-0002-9730-8524), Xiaowen Guan |
| Year | 2009 |
| Volume | 2 |
| Issue | 1 |
| Pages | 66-87 |
| Publication date | 2009-01-15 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of International and Intercultural Communication (JOURNAL) |
| Journal identifiers | ISSN: 1751-3065 • E-ISSN: 1751-3057 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/17513050802603471 |
| OpenAlex | W2025784508 |
| Language | EN |
| Citations received | 5 |
| References cited | 32 |
Two studies examined cultural differences in verbal and nonverbal apology strategies. Self-administered structured survey was employed with a convenience sample composed of undergraduates. U.S. American and Chinese participants were asked to answer questions regarding their choice of verbal and nonverbal apology strategies in a potentially apologetic situation. Study 1, using open-ended questions, and Study 2, using close-ended questions, yielded some different findings. For example, both the U.S. American and Chinese participants did not show significant differences in their apology strategies toward in-group and out-group members in Study 1, but the Chinese showed significant differences in their apology strategies toward in-group and out-group members in Study 2. Overall, the most common apology strategy in the given situation for both cultural groups was a simple apologetic statement. Other findings, implications, and limitations of these studies are discussed
Cultural diversity · Cultural group selection · Developmental psychology · Ethnic group · Linguistics · Nonverbal communication · Sample (material · Sociology · Statement (logic · Conflict Management and Negotiation · International Student and Expatriate Challenges · Language, Discourse, Communication Strategies · Psychology · Social Psychology
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| Unique citing works | 5 |
|---|---|
| Citations per year | 0,31 |
| Citation span | 2010 - 2025 (16) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 5 |