Victims’ experiences and satisfaction with a family justice center

Purpose The family justice center (FJC) model centralizes social and legal services available to intimate partner abuse (IPA) victims in order to facilitate their help-seeking and improve their experiences and the response to IPA. Little, yet promising, research has highlighted the effectiveness of this model. The purpose of this paper is to explore experiences of victims of IPA at one FJC. Design/methodology/approach In total, 24 respondents who utilized a FJC in a western county in the USA were interviewed using a survey that included both descriptive quantitative and qualitative questions. Descriptive analysis was performed on the quantitative portion and content analysis on the qualitative portion. Findings Most of the respondents used the FJC multiple times and for multiple services. Most were referred by a shelter or a hotline. The most common services used were housing services, followed by counseling. Overall, these respondents felt supported by FJC staff and were satisfied. However, some of the respondents who did indicate satisfaction in the quantitative portion of the survey expressed concerns in the qualitative portion. Research limitations/implications The study is limited by a small sample size; however, it has implications for recruitment, outreach and training as well as methodological implications for how FJCs should be evaluated. Originality/value This paper adds to the scant literature on FJCs and the FJC model

Descriptive statistics · Economic Justice · Hotline · Originality · Outreach · Political science · Qualitative property · Qualitative research · Sociology · Child Abuse and Trauma · Engineering · Intimate Partner and Family Violence · Psychology · Sexual Assault and Victimization Studies · Social Psychology

• Lessons Learned from a Formative Evaluation of Intimate Partner and Sexual Violence Co-located Centers

  Open Access•Cynthia F Rizo, Tonya B Van Deinse et al.•Violence Against Women•2026

  Incluir item

• Courting Justice

  Open Access•Angela R Gover, Denise Paquette Boots et al.•Feminist Criminology•2021

  Incluir item

• The Revised Conflict Tactics Scales (CTS2)

  Open Access•Harriet Chapman, Steven M Gillespie•Aggression and Violent Behavior•2019

  Incluir item

• Strategies for ensuring trustworthiness in qualitative research projects

  Andrew K Shenton•Education for Information•2004

  Incluir item

• Enhancing the Impact of Family Justice Centers via Motivational Interviewing

  Open Access•Catherine A Simmons, Kathryn H Howell et al.•Trauma Violence & Abuse•2016

  Incluir item

• A community considers a Family Justice Center

  Open Access•Christine E Murray, Jacquelyn W White et al.•Journal of Aggression Conflict…•2014

  Incluir item

• Coordinated Community Responses to Intimate Partner Violence in the 20th and 21st Centuries

  Open Access•Joel H Garner, Christopher D Maxwell•Criminology & Public Policy•2008

  Incluir item

• Barriers to Domestic Violence Help Seeking

  Open Access•Michelle Fugate, Leslie Landis et al.•Violence Against Women•2005

  Incluir item

• From the Voices of Women

  Open Access•Catherine A Simmons, Melissa Farrar et al.•Violence Against Women•2011

  Incluir item

• On the Lived Experience of Battered Women Residing in Shelters

  Open Access•Muhammad M Haj‐yahia, Hilla Chaya Cohen•Journal of Family Violence•2008

  Incluir item

• The Association Between Different Types of Intimate Partner Violence Experienced by Women

  Open Access•Christopher Krebs, Matthew J Breiding et al.•Journal of Family Violence•2011

  Incluir item

• Family justice centres

  Open Access•Carolyn Hoyle, Nicola Palmer•International Review of Victimology•2014

  Incluir item

• Victim voice in reenvisioning responses to sexual and physicalviolence nationally and internationally

  Open Access•Mary P Ko, Mary P Koss et al.•American Psychologist•2017

  Incluir item

• The Revised Conflict Tactics Scales (CTS2)

  Open Access•M A Straus, Murray A Strau et al.•Journal of Family Issues•1996

  Incluir item