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The Role of Institutional Logics in the Design of E-Governance Systems

Bibliographic Data

ID12972364
AuthorsAnuradha Mundkur (Flinders University, corresponding author), Murali Venkatesh (Citigroup)
Year2009
Volume6
Issue1
Pages12-30
Publication date2009-02-04
Open AccessYes
TypeARTICLE
VenueJournal of Information Technology & Politics (JOURNAL)
Journal identifiersISSN: 1933-169X • E-ISSN: 1933-1681
PublisherRoutledge (PUBLISHER • GB)
DOI10.1080/19331680802698943
OpenAlexW2073665431
LanguageEN
Citations received2
References cited20

E-governance is premised on the notion that information technology can be used to reconfigure relations among various government departments as well as between governments and other stakeholders such as the private sector and civil society. This study uses social construction of technology (SCOT) and institutional theory as the lenses through which to deconstruct the process involved in using information technology to enhance transparency and accountability of an urban local government in India. It highlights how diverse stakeholders, by tapping into existing notions of good governance, articulated the project as resolving the need for timely, accurate, and structured information for decision-making. This problem definition led to the recognition that fundamental to transforming how the urban local government works was a reform in its financial management systems

Accountability · Business · Civil society · Corporate governance · Government (linguistics · Information technology · Knowledge management · Political science · Politics · Process (computing · Public relations · Transparency (behavior · Computer Science · E-Government and Public Services · Information Systems Theories and Implementation · Public Administration · Public Policy and Administration Research

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Citations per year0.13
Citation span2011 - 2020 (10)
Highly citedNo

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