When Hosts Trust Guests and Sharing Platforms
Trust in Sharing Economy
Bibliographic Data
| ID | 12974363 |
|---|---|
| Authors | Carol Xiaoyue Zhang (0000-0002-8947-0732, University of Nottingham, corresponding author), Neve Isaeva (University of Birmingham), Shina Li (0000-0003-0701-9938, Sun Yat-sen University) |
| Year | 2021 |
| Volume | 18 |
| Issue | 3 |
| Pages | 630-650 |
| Publication date | 2021-07-08 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of China Tourism Research (JOURNAL) |
| Journal identifiers | ISSN: 1938-8160 • E-ISSN: 1938-8179 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/19388160.2021.1952124 |
| OpenAlex | W3180724838 |
| Language | EN |
| References cited | 35 |
The peer-to-peer accommodation business has become an important topic in tourism. While the sharing economy relies heavily on peer-to-peer interactions, understanding of this new form of business from the host perspective is still developing. Further, the study argues that the majority of existing studies have often primarily concentrated on Airbnb and therefore limit our understanding of the sharing economy. This study employs a sociological perspective to understand trust through the lens of Chinese hosts and their dynamic interactions with sharing platforms beyond Airbnb. Drawing on in-depth interviews, this qualitative study explores the complexities involved in hosts’ interpersonal and institutional trusting relationships. A conceptual appraisal of the concept of trust in the Chinese context informs the empirical work. Specifically, the study identifies different types of hosts and how their way of being a host shapes their trust behaviors to both sharing platforms and guests
Accommodation · Business · Conceptual framework · Context (archaeology · Empirical research · Interpersonal communication · Knowledge management · Perspective (graphical · Political science · Public relations · Sharing economy · Sociology · Tourism · World Wide Web · Computer Science · Digital Economy and Work Transformation · Digital Marketing and Social Media · Psychology · Sharing Economy and Platforms
Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb
Cognitive and affective trust in service relationships
Developing and Maintaining Trust in Work Relationships
Affect- And Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations.
An Integrative Model of Organizational Trust
Trust, Institutions, Agency
Understanding Institutional-based Trust Building Processes in Inter-organizational Relationships
The Social Dynamics of Trust
Trust as a Social Reality
A review of research into paid online peer-to-peer accommodation
Why the epistemologies of trust researchers matter
Is Airbnb a Good Choice for Family Travel
Be a “Superhost”
When guests trust hosts for their words
Exploring the effect of Airbnb hosts' attachment and psychological ownership in the sharing economy
Building interpersonal trust in a travel-related virtual community
Trust and reputation in the sharing economy
On Western-centrism and “Chineseness” in tourism studies
The evolution of trust in Airbnb
Chinese Relationalism
Triangulation in qualitative tourism research
Guanxi Bases, Xinyong and Chinese Business Networks
The Social Control of Impersonal Trust
The Nature of Trust
| Highly cited | No |
|---|