The Role of Trust in Doctor-Patient Relationship
Qualitative Evaluation of Online Feedback from Polish Patients
Bibliographic Data
| ID | 13022677 |
|---|---|
| Authors | Katarzyna Krot (0000-0002-7404-1724, University of Szczecin, corresponding author), Iga Rudawska (0000-0002-2173-931X) |
| Year | 2016 |
| Volume | 9 |
| Issue | 3 |
| Pages | 76-88 |
| Publication date | 2016-09-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Economics & Sociology (JOURNAL) |
| Journal identifiers | ISSN: 2071-789X • E-ISSN: 2306-3459 |
| Publisher | Centre of Sociological Research, NGO (PUBLISHER) |
| DOI | 10.14254/2071-789x.2016/9-3/7 |
| OpenAlex | W2561299762 |
| Language | EN |
| Citations received | 10 |
| References cited | 7 |
Apart from the fact that trust between doctors and patients is a source of sustainable relations, affecting the behaviour of both parties, it also has its therapeutic value. Therefore, this paper aims to construct a model of trust in the doctor-patient relationship based on qualitative research (analysis of the contents of Internet message boards). The study has revealed that trust towards doctors is a result of overlapping and interpenetration of two levels of trust: macro-and meso-. Macro-trust can be seen as a context in which all the dimensions of institutional trust are 'embedded'. Whereas meso-trust (institutional) is described in terms of three dimensions: benevolence, competence and integrity
Business · Knowledge management · Political science · Public relations · Qualitative research · Social science · Sociology · Computer Science · Opinion Dynamics and Social Influence · Psychology · Public Relations and Crisis Communication · Social Issues in Poland · Marketing
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| Citations per year | 1.11 |
|---|---|
| Citation span | 2017 - 2026 (10) |
| Highly cited | No |