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The quick identification of the dissatisfied groups of employees

Bibliographic Data

ID13022956
AuthorsMihael Plećaš (corresponding author), Sara Soldo, Natalia Tutek
Year2025
Volume18
Issue3
Pages43-63
Publication date2025-09-01
Open AccessYes
TypeARTICLE
VenueEconomics & Sociology (JOURNAL)
Journal identifiersISSN: 2071-789X • E-ISSN: 2306-3459
PublisherCentre of Sociological Research, NGO (PUBLISHER)
DOI10.14254/2071-789x.2025/18-3/3
OpenAlexW4415557789
LanguageEN
References cited10

It is crucial for employers to identify the most dissatisfied employees, as they tend to exhibit weaker work performance. Once these employees are identified, managers should investigate the causes of their dissatisfaction and implement appropriate measures to address them. The first finding of the paper is that using the Weight of Evidence statistical method is an effective way to quickly identify segments of dissatisfied employees, significantly reducing the sample of employees in which it is necessary to investigate the reasons for dissatisfaction. The second finding reveals that employees in Croatian financial institutions generally feel that their managers do not adequately recognize good work performance. The third finding indicates that the general conclusion regarding employee dissatisfaction due to insufficient recognition does not apply to all employee groups. Finally, the fourth finding identifies that the most dissatisfied group of employees in Croatian financial institutions - due to a lack of managerial recognition for good work performance - consists of Generation Y employees, employees who have completed a 7th level of education (a completed Bachelor's Degree and a Graduate Vocational Program), employees with 11 to 15 years of work experience, and those employed in the finance department

Croatian · Identification (biology · Order (exchange · Sample (material · Statistical analysis · Vocational education · Work (physics · Conflict Management and Negotiation · Job Satisfaction and Organizational Behavior · Organizational Learning and Leadership

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