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Job Satisfaction, Health Insurance Benefits, and On-the-Clock Health Insurance Administrative Tasks/Burdens

A Moderated Mediation Model

Bibliographic Data

ID13023980
AuthorsXiao Li (0000-0002-6762-2475, University of Nebraska at Kearney, corresponding author), Jordan Mitchell (0000-0001-6435-3858, University of Houston - Clear Lake), Phillip J Decker (0000-0003-1772-2651, University of Houston - Clear Lake), Jae Man Park (0000-0002-2233-4592, The University of Texas Health Science Center at Houston)
Year2025
Volume15
Issue10
Pages292-292
Publication date2025-10-20
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSocieties (JOURNAL)
Journal identifiersISSN: 2075-4698 • E-ISSN: 2075-4698
PublisherMDPI AG (PUBLISHER • IT)
DOI10.3390/soc15100292
OpenAlexW4415361000
LanguageEN
References cited30

This study examines how individuals’ perceptions of the importance of their health insurance benefits (Insurance Importance) influence their overall job satisfaction (Job Satisfaction), with health insurance satisfaction (Insurance Satisfaction) serving as a mediator and time spent on insurance administrative tasks or burdens (Time Spent) acting as a moderator. Using survey data from a final analytic sample of 296 participants in the United States, we found that Insurance Satisfaction mediates the relationship between perceived Insurance Importance and Job Satisfaction. Moreover, the positive association between Insurance Importance and Insurance Satisfaction weakens when individuals spend more time managing insurance administrative burdens. Our findings highlight the critical need for organizations to strategically prioritize employee benefits, with a particular emphasis on streamlining and enhancing the efficiency of health insurance administrative process to reduce administrative burdens. By implementing such strategies, organizations can improve employees’ satisfaction with health insurance, thereby boosting their job satisfaction

General insurance · Group insurance · Health insurance · Job satisfaction · Key person insurance · Mediation · Sample (material · Self-insurance · Healthcare Policy and Management · Job Satisfaction and Organizational Behavior · Patient Satisfaction in Healthcare

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