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Improving the hospital or immunizing its organization? Patient and public involvement at the service of quality

Bibliographic Data

ID13076391
AuthorsBernard Voz (0000-0002-5358-7648, University of Liège, corresponding author), Benoît Pétré (0000-0002-5344-4401, University of Liège), Jean-François Orianne (0009-0000-2362-1350, University of Liège)
Year2024
Volume9
Pages1444955-1444955
Publication date2024-11-11
Open AccessYes
TypeARTICLE
VenueFrontiers in Sociology (JOURNAL)
Journal identifiersISSN: 2297-7775 • E-ISSN: 2297-7775
PublisherFrontiers Media (PUBLISHER • CH)
DOI10.3389/fsoc.2024.1444955
PMID39588514
OpenAlexW4404232343
LanguageEN
References cited46

The analysis revealed that patient and family advisory councils complete a crucial immune function for organizations, far beyond the simple discussion of the "nuts and bolts" of organizational structure. These findings permit to discuss implications of the notions of participation and quality regarding to identity work of stakeholders, open organization, and change management

Business · Epistemology · Political science · Public hospital · Public relations · Public service · Quality (philosophy · Service (business · Sociology · Medicine · Mental Health and Patient Involvement · Nursing · Patient Satisfaction in Healthcare · Patient-Provider Communication in Healthcare · Marketing

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