Emotions, Emotion Management and Emotional Intelligence in the Workplace

Healthcare Professionals' Experience in Emotionally-Charged Situations

Bibliographic Data

ID13076403
AuthorsLara Carminati (0000-0002-6435-5076, University of Surrey, corresponding author)
Year2021
Volume6
Pages640384-640384
Publication date2021-04-06
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueFrontiers in Sociology (JOURNAL)
Journal identifiersISSN: 2297-7775 • E-ISSN: 2297-7775
PublisherFrontiers Media (PUBLISHER • CH)
DOI10.3389/fsoc.2021.640384
PMID33889607
OpenAlexW3145103401
LanguageEN
Citations received7
References cited32

This perspective article is grounded in a cognitive and context-dependent view on emotions. By considering emotions as socially embedded and constructed, the different but related concepts of Emotion Management and Emotional Intelligence can be introduced. Yet, research juxtaposing and applying them within the healthcare sector to explain healthcare professionals' multifaceted emotional experiences at work is still scarce. Hence, this article contributes to the literature on emotions by offering an overarching perspective on how the juxtaposition of Emotion Management and Emotional Intelligence may help healthcare professionals to bridge the developmental transition between these two crucial abilities which, in turn, can help them overcome emotional difficulties in complex situations. Such integration would positively influence individuals' behavioral and mental health, as well as the overall quality of the healthcare system

Cognition · Context (archaeology · Emotion work · Emotional intelligence · Health care · Mental health · Perspective (graphical · Psychotherapist · Applied Psychology · Computer Science · Emotional Intelligence and Performance · Emotional Labor in Professions · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

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Open DOIOpen Access