A Laboratory Study of Satisfaction Effects on Mood State, Withdrawal Intentions, and Organizational Citizenship Behavior
Bibliographic Data
| ID | 13657407 |
|---|---|
| Authors | Elizabeth L Shoenfelt (0000-0002-0383-230X, Western Kentucky University, corresponding author), Lynne Battista (Western Kentucky University) |
| Year | 2004 |
| Volume | 95 |
| Issue | 3 |
| Pages | 803-820 |
| Publication date | 2004-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Psychological Reports (JOURNAL) |
| Journal identifiers | ISSN: 0033-2941 • E-ISSN: 1558-691X |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.2466/pr0.95.3.803-820 |
| PMID | 15666910 |
| OpenAlex | W2045120643 |
| Language | EN |
| Citations received | 5 |
| References cited | 37 |
154 undergraduates role-played a restaurant server experiencing positive, neutral, or negative Job or Life Satisfaction. Positive Satisfaction resulted in ratings of more positive reported mood state, lower expected absenteeism and turnover intentions, and greater expected Organizational Citizenship Behavior than did Neutral Satisfaction and Negative Satisfaction. Life Satisfaction was associated with reported mood states and intentions similarly to Job Satisfaction, except Negative Job Satisfaction was more negatively influential on expectations of quitting than Negative Life Satisfaction. Both Job and Life Satisfaction may be antecedents to affect and its consequences in work settings
Absenteeism · Affect (linguistics · Affective events theory · Job attitude · Job performance · Job satisfaction · Life satisfaction · Mood · Organizational citizenship behavior · Organizational commitment · Behavioral Health and Interventions · Job Satisfaction and Organizational Behavior · Psychological Well-being and Life Satisfaction · Psychology · Social Psychology
Individual- and organizational-level consequences of organizational citizenship behaviors
Understanding The Mediating Role of Quality of Work Life on the Relationship between Emotional Intelligence and Organizational Citizenship Behaviors
Organizational role stress, quality of work life, organizational citizenship behavior, and psychological well-being among university faculty members
Relationship between organizational commitments and organizational citizenship behaviour in a sample of private banking employees
The 'What', 'Why' and 'How' of Employee Well-Being
Research in Organizational Behavior
Should negative affectivity remain an unmeasured variable in the study of job stress?
Prosocial Organizational Behaviors
State or trait
Removing the Shadow of Suspicion
An Examination of the Joint Effects of Affective Experiences and Job Beliefs on Job Satisfaction and Variations in Affective Experiences over Time
Five-factor model of personality and job satisfaction
Emotion in the workplace
The Satisfaction With Life Scale
Development and validation of brief measures of positive and negative affect
Work and nonwork
Effect of “Mood That Day” on Pharmacists' Job and Career Satisfaction
Dispositional affectivity as a predictor of work attitudes and job performance
Positive mood and helping behavior
Mood, misattribution, and judgments of well-being
Organizational Behavior
Building a practically useful theory of goal setting and task motivation
Feeling good-doing good
Toward a consensual structure of mood
| Unique citing works | 5 |
|---|---|
| Citations per year | 0,29 |
| Citation span | 2009 - 2025 (17) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 5 |