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Effects of Customer Service Communication on Employees' Satisfaction

Bibliographic Data

ID13658100
AuthorsDavid J Abramis (corresponding author)
Year1990
Volume67
Issue7
Pages1175-1175
Publication date1990-01-01
Open AccessNo
TypeARTICLE
VenuePsychological Reports (JOURNAL)
Journal identifiersISSN: 0033-2941 • E-ISSN: 1558-691X
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.2466/pr0.67.7.1175-1183
OpenAlexW4255779332
LanguageEN
References cited2

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Business · Customer satisfaction · Customer service · Job satisfaction · Service (business · Service quality · Applied Psychology · Customer Service Quality and Loyalty · Marketing · Organizational Leadership and Management Strategies · Psychology · Public Relations and Crisis Communication · Social Psychology

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