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Comparison of the Job Satisfaction and Productivity of Telecommuters versus in-House Employees

A Research Note on Work in Progress

Bibliographic Data

ID13675192
AuthorsAndrew J Dubrin (Rochester Institute of Technology, corresponding author)
Year1991
Volume68
Issue3_suppl
Pages1223-1234
Publication date1991-06-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePsychological Reports (JOURNAL)
Journal identifiersISSN: 0033-2941 • E-ISSN: 1558-691X
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.2466/pr0.1991.68.3c.1223
OpenAlexW2167984353
LanguageEN
Citations received19
References cited8

Job satisfaction and productivity were compared for 34 in-house employees and 34 telecommuters performing data-entry and coding. Job satisfaction was measured on the Minnesota Job Satisfaction Questionnaire and a five-item work arrangement subscale. Group productivity was measured by data-entry transactions per hour. No between-group differences were found on over-all job satisfaction and subscale scores; however, seven individual items relating to concerns about work-at-home differentiated the groups. Significantly different between-group ranks of importance on 12 of the 25 questionnaire items were found. Despite important limitations in our experimental design, the results suggest that telecommuting tends to increase satisfaction with specific work arrangements and that telecommuters are likely to be more productive than in-house workers on structured, repetitive tasks

Economics · Job satisfaction · Productivity · Work (physics · Applied Psychology · Engineering · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Work-Family Balance Challenges · Workaholism, burnout, and well-being

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Unique citing works19
Citations per year0,63
Citation span1996 - 2025 (30)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 19

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