Antecedents of Role Conflict in Compliance-Enhancing Organizations
Bibliographic Data
| ID | 13675759 |
|---|---|
| Authors | Rudi Kirkhaug (Faculty of Social Science, University of Tromsø, corresponding author) |
| Year | 2009 |
| Volume | 105 |
| Issue | 3_suppl |
| Pages | 1113-1125 |
| Publication date | 2009-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Psychological Reports (JOURNAL) |
| Journal identifiers | ISSN: 0033-2941 • E-ISSN: 1558-691X |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.2466/pr0.105.f.1113-1125 |
| PMID | 20229915 |
| OpenAlex | W2321894961 |
| Language | EN |
| References cited | 46 |
Compliance-enhancing organizations such as the military and police are characterized by guiding and controlling employees, and they increasingly tend to control and restrict employees' behavior when exposed to external uncertainty. Restrictions on employees' behavior are intended to increase efficiency, safety, and combat readiness through reducing misunderstandings and conflicts. However, many writers have argued that the most natural reaction to external unpredictability and uncertainty is internal flexibility and utilizing the entire range of employees' qualifications. The question raised in this study is whether restrictions imply that employees feel they are subject to incompatible work conditions and are deprived of resources and opportunities to execute their everyday responsibilities and thereby experience role conflict. Hierarchical regression analyses performed on data from 71 police and 71 army officers showed that rules and routines that were perceived as restrictive or coercive better explained role conflict among employees than either leadership loyalty, commitment, and rules or routines that were perceived as enabling
Business · Compliance (psychology · Control (management · Flexibility (engineering · Loyalty · Management · Multilevel model · Political science · Public relations · Work (physics · Applied Psychology · Computer Science · Engineering · Marketing · Occupational Health and Safety Research · Policing Practices and Perceptions · Psychology · Social Psychology · Workplace Violence and Bullying
Organizations
Role Conflict, Ambiguity, and Overload
Organizational Culture as a Source of High Reliability
Role Definitions and Organizational Citizenship Behavior
Organizations
Organizational stress studies in role conflict and ambiguity
Economy and Society
Estimating the Reliability of a Single-Item Measure
Job and Personal Factors Related to Job Stress and Risk of Developing Coronary Artery Disease
Organizational Factors as Predictors of Teachers' Burnout
Leadership from the Edge
The measurement and antecedents of affective, continuance and normative commitment to the organization
Organizational Structure and Job Satisfaction
Military Leadership
The Professional Soldier
Role Conflict and Role Ambiguity
A Comparative Analysis of Complex Organisations
The Problem of Loyalty in Groups under Tension
Military Culture
The Civilian-Military Gap and Professional Military Education at the Precommissioning Level
Rethinking the Military Profession
| Citation velocity | historical |
|---|---|
| Highly cited | No |