Negative workplace gossip and employees' innovative behaviors

The role of psychological resilience

Bibliographic Data

ID13920729
AuthorsYuping Dai (0009-0006-2475-2583, School of Economics and Management, Hebei North University, and Faculty of Business, City University of Macau, People's Republic of China, corresponding author), Jie Hou (0000-0001-5182-9386, School of Languages and Communication, Beijing Jiaotong University, and School of Foreign Languages, Huaibei Normal University, People's Republic of China)
Year2024
Volume52
Issue8
Pages1-12
Publication date2024-08-07
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSocial Behavior and Personality An International Journal (JOURNAL)
Journal identifiersISSN: 0301-2212 • E-ISSN: 1179-6391
PublisherScientific Journal Publishers Limited (PUBLISHER)
DOI10.2224/sbp.13387
OpenAlexW4402155334
LanguageEN

Applying affective events theory, this article examined the mechanism of negative workplace gossip on employees' innovative behaviors, and explored the mediating role of emotional exhaustion and the moderating role of psychological resilience. We collected questionnaires from 313 frontline workers in the airport services industry and analyzed the data using Amos and the SPSS PROCESS macro. The findings indicated that negative workplace gossip had a significant negative influence on employees' innovative behaviors, and emotional exhaustion partially mediated this relationship. Additionally, contrary to our initial hypothesis, psychological resilience not only failed to weaken the impact of workplace gossip on employees' emotional exhaustion, but actually amplified this relationship. Theoretical contributions and managerial implications are discussed

Burnout · Emotional exhaustion · Gossip · Psychological resilience · Resilience (materials science · Clinical Psychology · Cultural Differences and Values · Death Anxiety and Social Exclusion · Evolutionary Game Theory and Cooperation · Psychology · Social Psychology

Tools

Open DOIOpen Access