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Distraction during persuasive communication

A meta‐analytic review

Bibliographic Data

ID14717950
AuthorsDavid B Buller (0000-0001-7902-9129, a Assistant Professor of Speech Communication , Texas Tech University, corresponding author)
Year1986
Volume53
Issue2
Pages91-114
Publication date1986-06-01
Open AccessNo
TypeARTICLE
VenueCommunication Monographs (JOURNAL)
Journal identifiersISSN: 0363-7751 • E-ISSN: 1479-5787
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03637758609376130
OpenAlexW2059177285
LanguageEN
Citations received17
References cited39

Research on the effect of distraction has produced conflicting results and competing theoretical explanations. Nonetheless, distraction has been cited as the process by which violations of conversational expectations influence the outcomes of persuasive communications. In this study, results from 38 studies examining distraction were subjected to meta‐analysis. The results indicate it is necessary to distinguish between communication relevant distraction (produced by behaviors of the source) and communication irrelevant distractors. The former, including violations of conversational expectations, produce attitude change via source valence effects, while the latter, in general, reduce attitude change by reducing message comprehension. The counterarguing hypothesis receives little support, though questions concerning counterargument measures suggest that it may not have been put to a fair test. The type of communication irrelevant distraction influences the reduction in attitude change perhaps due to the cognitive load required to overcome the distraction. Overall, the effect of communication irrelevant distraction on attitude change is moderate at best

Cognition · Cognitive psychology · Comprehension · Distraction · Persuasion · Persuasive communication · Communication in Education and Healthcare · Computer Science · Psychology · Social and Intergroup Psychology · Social Psychology · Team Dynamics and Performance

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Citations per year0.42
Citation span1986 - 2021 (36)
Highly citedNo

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