Trato a los usuarios en los servicios públicos de salud en México

Bibliographic Data

ID14968659
AuthorsEsteban Puentes Rosas (Secretaria de Salud, corresponding author), Octavio Gómez Dantés (Secretaria de Salud), Francisco Garrido Latorre (Secretaria de Salud)
Year2006
Volume19
Issue6
Pages394-402
Publication date2006-06-01
Open AccessYes
TypeARTICLE
VenueRevista Panamericana de Salud Pública (JOURNAL)
Journal identifiersISSN: 1020-4989 • E-ISSN: 1680-5348
PublisherFapUNIFESP (SciELO) (PUBLISHER)
DOI10.1590/s1020-49892006000600005
PMID16968594
OpenAlexW2059141437
SciELOS1020-49892006000600005
LanguageES
Citations received5
References cited4

Differences were noted in the way different public health service providers in Mexico treat their users, regardless of the latter's socioeconomic status. Social security system providers showed the greatest deficiencies in this respect. Respectful manner was the domain that received the highest scores in the case of all providers. Organizational changes need to be made, since the shortcomings detected are not solely determined by factors related to health personnel, but also by certain aspects of the way the health system is structured in Mexico

Autonomy · Computer security · Confidentiality · Environmental health · Ordinal regression · Political science · Population · Probit · Probit model · Social security · Socioeconomic status · Sociology · Computer Science · Demography · Medicine · Patient Satisfaction in Healthcare · Patient-Provider Communication in Healthcare · Primary Care and Health Outcomes · Psychology · Gerontology

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