Inking Perceived Ethical Climate to Performance Outcomes
The Mediating Role of Job Embeddedness
Bibliographic Data
| ID | 15066384 |
|---|---|
| Authors | Osman M Karatepe (0000-0003-3120-8755, Eastern Mediterranean University, corresponding author), Osman Karatepe |
| Year | 2013 |
| Volume | 26 |
| Issue | 4 |
| Pages | 77-90 |
| Publication date | 2013-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Economic Research-Ekonomska Istraživanja (JOURNAL) |
| Journal identifiers | ISSN: 1331-677X • E-ISSN: 1848-9664 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/1331677x.2013.11517631 |
| OpenAlex | W1575215960 |
| Language | EN |
| Citations received | 2 |
| References cited | 12 |
A conceptual model examining job embeddedness as a mediator of the impact of perceived ethical climate on job performance and extra-role customer service is developed and tested. Data obtained from frontline hotel employee-supervisor dyads in Nigeria were used to assess these relationships via structural equation modeling. The results suggest that job embeddedness fully mediates the effect of perceived ethical climate on frontline employees’ performance outcomes. Specifically, employees with favorable perceptions of the firm’s ethical climate are embedded in their jobs. Such employees in turn display elevated levels of job performance and extra-role customer service behaviors. Implications of the results are discussed and their implications for future research are offered
Business · Economics · Embeddedness · Job embeddedness · Job performance · Job satisfaction · Management · Perception · Sociology · Structural equation modeling · Supervisor · Applied Psychology · Computer Science · Ethics in Business and Education · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workplace Spirituality and Leadership · Marketing
The Effects of Job Embeddedness on Organizational Citizenship, Job Performance, Volitional Absences, and Voluntary Turnover.
The relative roles of engagement and embeddedness in predicting job performance and intention to leave
Commonalities and contradictions in HRM and performance research
Contact employees
Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover.
Common method biases in behavioral research
Empirical evidence of women under‐representation in the construction industry in Nigeria
The Effects of Marketing Mix Elements on Service Brand Equity
An Integrated Model of Price, Service Quality, Satisfaction and Loyalty
Framework for Performance Measurement in Hospitality Industry – Case Study Slovenia
Structural equation modeling in practice
The effects of work role and family role variables on psychological and behavioral outcomes of frontline employees
| Unique citing works | 2 |
|---|---|
| Citations per year | 0.22 |
| Citation span | 2017 - 2020 (4) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 1 |