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Patient-provider communication and the role of PrEP coordinators

A qualitative analysis to improve HIV preventive care

Bibliographic Data

ID15099695
AuthorsSarah Portle (Arizona State University), Ji-Young Lee (0000-0002-5492-5071, Southern University Law Center), Cho Hee Shrader (0000-0003-3500-8507, Arizona State University), Cho-Hee Shrader, Rachel Gur-Arie (0000-0002-0868-7682, Arizona State University), Joseph Daniels (0009-0000-4607-9568, Arizona State University), Alyssa Robillard (0000-0002-1331-7539, Arizona State University), Angel B Algarin (0000-0003-3518-8245, Arizona State University, corresponding author)
Year2026
Pages1-14
Publication date2026-02-14
Open AccessNo
TypeARTICLE
VenueCulture Health & Sexuality (JOURNAL)
Journal identifiersISSN: 1369-1058 • E-ISSN: 1464-5351
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13691058.2026.2627459
PMID41689367
OpenAlexW7128909119
LanguageEN
References cited46

Despite the proven effectiveness of pre-exposure prophylaxis (PrEP) in preventing HIV infection, significant disparities in its uptake persist, particularly among HIV priority populations in Arizona, USA. Patient-provider communication plays a vital role in facilitating PrEP access, especially when discussing sexuality and HIV-related risk behaviour. To explore how communication dynamics shape HIV prevention services, we conducted 24 semi-structured interviews with patients, healthcare providers, and PrEP coordinators. Guided by an adapted Patient-Provider Communication Framework, thematic analysis revealed intersecting barriers and facilitators across five domains: needs, beliefs, values, skills, and emotions. Patients reported logistical challenges, anticipated judgement, and the importance of trust and validation. Providers emphasised empathy, transparency, and inclusive care, while PrEP coordinators highlighted cultural competence, harm reduction, and emotional connection. Findings reveal a gap between providers' intentions and patients' perceptions, underscoring the important role of PrEP coordinators in bridging communication and building trust

Harm · Human immunodeficiency virus (HIV · Human sexuality · Pre-exposure prophylaxis · Preventive care · Qualitative analysis · Qualitative research · Thematic analysis · HIV/AIDS Research and Interventions · Mental Health and Patient Involvement · Sex work and related issues

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