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Examining Factors Influencing the Disruptiveness of Notifications in a Mobile Museum Context

Bibliographic Data

ID15215883
AuthorsIdo Beja (University of Haifa, corresponding author), Joel Lanir (0000-0002-9838-5142, University of Haifa), Tsvi Kuflik (0000-0003-0096-4240, University of Haifa)
Year2015
Volume30
Issue5
Pages433-472
Publication date2015-02-03
Open AccessNo
TypeARTICLE
VenueHuman-Computer Interaction (JOURNAL)
Journal identifiersISSN: 0737-0024 • E-ISSN: 1532-7051
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/07370024.2015.1005093
OpenAlexW1990914412
LanguageEN
Citations received1
References cited34

Ubiquitous computing environments continuously infer our context and proactively offer us context aware services and information, suggested by notifications on our mobile devices. However, notifications come with a cost. They may interrupt the user in the current task and be annoying in the wrong context. The challenge becomes how to notify the user about the availability of relevant services while minimizing the level of disruptiveness. Thus, an understanding of what affects the subjective perception of the disruptiveness of the notification is needed. As yet, most of the research on disruptiveness of notifications focused on stationary, task-oriented environments. In this study, we examine the effect of notifications in a special leisure scenario—a museum visit. In two user studies conducted in a museum setting, participants used a context-aware mobile museum guide to receive information on various museum exhibits while periodically receiving notifications. We examined how the user’s activity, the modality of the notification, and the message content affected the perceived level of disruption that the notifications created. We discuss our results in light of existing work in the desktop and mobile domains and provide a framework and recommendations for designing notifications for a mobile museum guide system

Context (archaeology · Context awareness · Human–computer interaction · Internet privacy · Interrupt · Mobile device · Multimedia · Perception · Push technology · Task (project management · Telecommunications · Work (physics · World Wide Web · Computer Science · Context-Aware Activity Recognition Systems · Engineering · Innovative Human-Technology Interaction · Personal Information Management and User Behavior · Psychology

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    Open Access•Maxi Heitmayer, Saadi Lahlou•Computers in Human Behavior•2021

  • Comparison of Four Primary Methods for Coordinating the Interruption of People in Human-Computer Interaction

    Daniel C McFarlane•Human-Computer Interaction•2002

Citations per year0.2
Citation span2021 - 2021 (1)
Highly citedNo

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