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Clarifying and differentiating discoverability

Bibliographic Data

ID15216001
AuthorsEva Mackamul (0000-0001-6052-5528, Centre Inria de l'Université de Lille, corresponding author), Géry Casiez (0000-0003-1905-815X, Centre Inria de l'Université de Lille), Sylvain Malacria (0000-0002-5201-5875, Centre Inria de l'Université de Lille)
Year2024
Volume41
Issue3
Pages155-180
Publication date2024-06-13
Open AccessNo
TypeARTICLE
VenueHuman-Computer Interaction (JOURNAL)
Journal identifiersISSN: 0737-0024 • E-ISSN: 1532-7051
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/07370024.2024.2364606
OpenAlexW4399688540
LanguageEN
References cited101

Everyday users are confronted with increasingly complex technologies, be that novel introductions or ever-changing and expanding familiar interfaces. This creates the challenge of users needing to perpetually discover new functionality and interactivity, which is rarely addressed when novel technology is proposed. A possible contributing factor for this, is the variety of, often inconsistently defined, associated concepts and a consequent lack of clarity on how to address these problems. We examine usage and definitions of discoverability as well as related concepts and offer clarifications where definitions are ambiguous while highlighting focus areas and limitations. In doing so, we provide a clear definition of discoverability, underscore the separation of system, feature and interaction discoverability and elucidate how other concepts focused on initial interactions differ

CLARITY · Data science · Discoverability · Feature (linguistics · Focus (optics · Interactivity · Linguistics · Variety (cybernetics · World Wide Web · Computer Science · Interactive and Immersive Displays · Personal Information Management and User Behavior · Usability and User Interface Design · Artificial Intelligence

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