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Pricing Electronic Mail to Solve the Problem of Spam

Bibliographic Data

ID15216282
AuthorsRobert Kraut, Robert E Kraut (0000-0002-8554-2137, corresponding author), Shyam Sunder (0000-0001-8623-6409), Rahul Telang (0000-0002-9353-7661), James Morris (0000-0002-7048-8844), James M Morris (0000-0001-5792-1415)
Year2005
Volume20
Issue1
Pages195-223
Publication date2005-05-31
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueHuman-Computer Interaction (JOURNAL)
Journal identifiersISSN: 0737-0024 • E-ISSN: 1532-7051
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1207/s15327051hci2001&2_7
OpenAlexW3121358039
LanguageEN
Citations received1
References cited13

Junk e-mail or spam is rapidly choking off e-mail as a reliable and efficient means of communication over the Internet. Although the demand for human attention increases rapidly with the volume of information and communication, the supply of attention hardly changes. Markets are a social institution for efficiently allocating supply and demand of scarce resources. Charging a price for sending messages may help discipline senders from demanding more attention than they are willing to pay for. Price may also credibly inform recipients about the value of a message to the sender before they read it. This article examines economic approaches to the problem of spam and the results of two laboratory experiments to explore the consequences of a pricing system for electronic mail. Charging postage for e-mail causes senders to be more selective and to send fewer messages. However, recipients did not interpret the postage paid by senders as a signal of the importance of the messages. These results suggest that markets for attention have the potential for addressing the problem of spam but their design needs further development and testing

Business · World Wide Web · Computer Science · Internet Traffic Analysis and Secure E-voting · Privacy, Security, and Data Protection · Spam and Phishing Detection

  • The ‘Economics of Attention’

    Open Access•Agnès Festré, Pierre Garrouste•OEconomia•2015

  • Job Market Signaling

    Michael Spence•The Quarterly Journal of Economics•1973

Unique citing works1
Citations per year0,09
Citation span2015 - 2015 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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