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The Impact of CSR Perceptions on Employees’ Turnover Intention during the Covid-19 Crisis in China

Datos Bibliográficos

ID15465876
AutoresYang Cheng (0000-0002-8055-3101, North Carolina State University, autor de correspondencia), Yuan Wang (0000-0003-1439-5288, City University of Hong Kong, autor de correspondencia), Feihong Pan (0000-0002-1880-8660, City University of Hong Kong)
Año2022
Volumen19
Número14
Páginas8297-8297
Fecha de publicación2022-07-07
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaInternational Journal of Environmental Research and Public Health (JOURNAL)
Identificadores de la revistaISSN: 1661-7827 • E-ISSN: 1660-4601
EditorialMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph19148297
PMID35886148
OpenAlexW4284899604
IdiomaEN
Citas recibidas6
Referencias citadas21

The COVID-19 pandemic has created tremendous challenges for organizations' corporate social responsibility (CSR), communication, and relationship management with internal stakeholders such as employees. This study conducted an online survey of 466 employees working for large Chinese corporations during the pandemic. A structural equation model based on insights from expectancy violation theory was used to examine how negative violation valence increases employees' turnover intention as mediated by uncertainty, CSR cynicism, and distrust. The survey results showed that employees' negative violation valence positively influenced their uncertainty about their organizations' CSR activities, which fostered their cynicism about CSR and distrust of their organization. Employees' CSR cynicism increased their distrust toward their organizations, which increased their turnover intention. The theoretical and practical implications of the study are discussed as well

Business · China · Corporate social responsibility · Cynicism · Distrust · Economics · Expectancy theory · Management · Perception · Political science · Politics · Public relations · Turnover · Valence (chemistry · COVID-19 Pandemic Impacts · Job Satisfaction and Organizational Behavior · Organizational and Employee Performance · Psychology · Social Psychology

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Obras citantes distintas6
Citas por año1,5
Intervalo de citas2022 - 2026 (5)
Velocidad de citacióncurrent
Altamente citadoNo
Tipos de citaNeutras: 6
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