The effects of response time on older and young adults’ interaction experience with Chatbot
Bibliographic Data
| ID | 15700055 |
|---|---|
| Authors | Ya‐Ling Wang (0000-0002-2867-1821, National Taiwan Normal University, corresponding author), Ya-Ling Wang, Chi-Wen Lo (National Taiwan Normal University) |
| Year | 2025 |
| Volume | 13 |
| Issue | 1 |
| Pages | 150-150 |
| Publication date | 2025-02-21 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | BMC Psychology (JOURNAL) |
| Journal identifiers | ISSN: 2050-7283 • E-ISSN: 2050-7283 |
| Publisher | BioMed Central (PUBLISHER • GB) |
| DOI | 10.1186/s40359-025-02459-9 |
| PMID | 39985116 |
| OpenAlex | W4407841405 |
| Language | EN |
| Citations received | 4 |
| References cited | 45 |
This study highlights the critical role of response time in chatbot design, revealing how age-specific preferences influence user satisfaction in virtual companionship scenarios. Findings underscore the need for adaptive chatbot designs that align with cognitive and emotional needs across age groups. Broader implications emphasize the importance of balancing digitally assisted companionship with the risks of dehumanization. Future research should explore long-term interaction effects and cultural differences to enhance chatbot inclusivity and effectiveness
Chatbot · Developmental psychology · Immediacy · Instant messaging · Interpersonal communication · Interpersonal relationship · Preference · Social relation · Socialization · Young adult · AI in Service Interactions · Psychology · Social Psychology · Social Robot Interaction and HRI · Technology Use by Older Adults
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| Citations per year | 4 |
|---|---|
| Citation span | 2026 - 2026 (1) |
| Highly cited | No |