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Application of Demand-Control Theory to Sign Language Interpreting

Implications for Stress and Interpreter Training

Bibliographic Data

ID16768533
AuthorsRobyn K Dean (0000-0002-4611-0139, University of Rochester Medicine, corresponding author)
Year2001
Volume6
Issue1
Pages1-14
Publication date2001-01-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueThe Journal of Deaf Studies and Deaf Education (JOURNAL)
Journal identifiersISSN: 1081-4159 • E-ISSN: 1465-7325
PublisherOxford University Press (PUBLISHER • GB)
DOI10.1093/deafed/6.1.1
PMID15451859
OpenAlexW2135030182
LanguageEN
Citations received26
References cited2

The translation work of sign language interpreters involves much more than language. The characteristics and goings-on in the physical environment, the dynamics and interactions between the people who are present, and even the "inner noise" of the interpreter contribute to the accuracy, or lack thereof, of the resulting translation. The competent interpreter must understand and respond appropriately to the language and nonlanguage aspects of each interpreting assignment. We use the framework of demand-control theory (Karasek, 1979) to examine the complex occupation of sign language interpreting. Demand-control theory is a job analysis method useful in studies of occupational stress and reduction of stress-related illness, injury, and burnout. We describe sources of demand in the interpreting profession, including demands that arise from factors other than those associated with languages (linguistic demands). These include environmental, interpersonal, and intrapersonal demands. Karasek's concept of control, or decision latitude, is also explored in relation to the interpreting profession. We discuss the prevalence of cumulative trauma disorders (CTD), turnover, and burnout in the interpreting profession in light of demand-control theory and data from interpreter surveys, including a new survey study described herein. We conclude that nonlinguistic demand factors in particular and perceived restrictions in decision latitude likely contribute to stress, CTD, burnout, and the resulting shortage of sign language interpreters. We make suggestions for improvements in interpreter education and professional development, including the institution of an advanced, supervised professional training period, modeled after internships common in other high demand professional occupations.

American Sign Language · Burnout · Cognitive psychology · Control (management) · Interpreter · Language interpretation · Linguistics · Sign language · Applied Psychology · Artificial Intelligence · Clinical Psychology · Computer Science · Interpreting and Communication in Healthcare · Occupational Health and Safety Research · Psychology · Social Psychology · Workplace Violence and Bullying

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    Jr Pollard Robert Q•American Psychologist•1996

  • Lower health risk with increased job control among white collar workers

    Open Access•Robert Karasek•Journal of Organizational Behavior•1990

Unique citing works26
Citations per year1,63
Citation span2010 - 2026 (17)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 22

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