An Importance-Performance Analysis of Accessible Tourism
A Tourist and Resident Perspective with Empirical Insights from Phuket
Bibliographic Data
| ID | 16900287 |
|---|---|
| Authors | Kevin Fuchs (0000-0003-3253-5133, Prince of Songkla University, corresponding author) |
| Year | 2024 |
| Volume | 15 |
| Issue | 1 |
| Pages | 107 |
| Publication date | 2024-02-29 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Environmental Management and Tourism (JOURNAL) |
| Journal identifiers | ISSN: 2068-7729 • E-ISSN: 2068-7729 |
| Publisher | SC ASERS SRL (PUBLISHER) |
| DOI | 10.14505/jemt.v15.1(73).09 |
| OpenAlex | W4392363079 |
| Language | EN |
| References cited | 17 |
The fundamental principle of accessible tourism revolves around advocating for the inclusion and empowerment of individuals with disabilities, aiming to facilitate complete engagement for individuals with disabilities within tourism experiences. Previous research established a five-dimensional exploratory framework revealing several barriers that prevent Phuket Island from fully engaging in accessible tourism and increasing its global market share in this emerging market segment. This study sought to build upon previous findings by empirically investigating these barriers through the utilization of the importance-performance analysis method. Methodologically, survey data was collected from 391 tourists and residents in Phuket. The findings align with previous research, highlighting the preparedness of Phuket's international airport, diverse luxury accommodation options, and internationally accredited medical facilities. These elements stand out as exemplary in meeting the needs of accessible tourism. Conversely, the present infrastructure, insufficient transportation systems, and limited recreational options pose significant challenges, marking them as pivotal bottlenecks. The article discusses practical implications to rectify these limitations and advances the discussion about using the importance-performance analysis as a managerial tool to evaluate the quality of tourism experiences in the context of accessible tourism
Business · Geography · Hospitality · Tourism · Computer Science · Disability Rights and Representation · Diverse Aspects of Tourism Research · Recreation, Leisure, Wilderness Management · Marketing
A Whole-of-Life Approach to Tourism
A global map of travel time to cities to assess inequalities in accessibility in 2015
From tourism and disability to accessible tourism
Tourists perceived crowding and destination attractiveness
How are small businesses adapting to the new normal? Examining tourism development amid Covid-19 in Phuket
Sustainable and accessible tourism in natural areas
Beyond accessibility
Consumer behaviour in tourism
Importance-performance analysis to inform visitor management at marine wildlife tourism destinations
Accessible tourism futures
Accessible tourism
Evaluation and determinants of satisfaction with the urban-rural interface area liveability toward “15-min city”
Delivering on the Sustainable Development Goals through long-term infrastructure planning
Importance-performance analysis (IPA) of sustainable tourism initiatives
Critical elements in accessible tourism for destination competitiveness and comparison
The rights to tourism
Inclusive tourism development
| Citation velocity | historical |
|---|---|
| Highly cited | No |