Developing Cashless Tourism from a Tourist Perspective
The Role of TAM and AMO Theory
Bibliographic Data
| ID | 16900578 |
|---|---|
| Authors | Mega Fitriani Adiwarna PRAWIRA (0000-0003-3833-579X, Bandung Institute of Technology), Eko Susanto (0000-0002-8944-8711, Bandung Institute of Technology), Andar Danova Lastaripar GOELTOM (Bandung Institute of Technology), Chairul FURQON (0000-0002-0547-0656, Indonesia University of Education) |
| Year | 2022 |
| Volume | 13 |
| Issue | 8 |
| Pages | 2104 |
| Publication date | 2022-12-31 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Environmental Management and Tourism (JOURNAL) |
| Journal identifiers | ISSN: 2068-7729 • E-ISSN: 2068-7729 |
| Publisher | SC ASERS SRL (PUBLISHER) |
| DOI | 10.14505/jemt.v13.8(64).03 |
| OpenAlex | W4313264528 |
| Language | EN |
| Citations received | 3 |
Cashless tourism has become the future of the global tourism industry which is defined as a condition of financial transaction activities for the benefit of tourism that is carried out in a non-cash manner. This condition is motivated by changes in payment technology constantly migrating from conventional to digital models. The creation of increasingly diverse cashless payment channels and internal access has become a catalyst for changes in financial transactions in tourism. This study seeks to uncover factors that influence the internalization of cashless tourism by combining AMO (Abilities, Motivation and Opportunities) and TAM (Technology Acceptance Model) Theory. By involving 198 tourists and using the SEM-PLS approach, this study has carefully analyzed that there are 3 (three) phases of cashless tourism internalization: pre-condition, experiences, and internalization. The findings of this study contribute to the understanding of technology adoption in the context of travel and the need to develop digital payments for stakeholders
Business · Cash · Database transaction · Internalization · Payment · Political science · Tourism · Computer Science · FinTech, Crowdfunding, Digital Finance · SMEs Development and Digital Marketing · Technology Adoption and User Behaviour · Finance · Marketing
| Citations per year | 3 |
|---|---|
| Citation span | 2025 - 2026 (2) |
| Highly cited | No |