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Creating a Culture of Meaningful Evaluation in Public Libraries

Moving Beyond Quantitative Metrics

Bibliographic Data

ID16910195
AuthorsBill Irwin (0000-0001-8527-9618, Western University), Paul St-Pierre (0000-0001-6339-0964, Western University), Paul G St-Pierre
Year2014
Volume4
Issue4
Publication date2014-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSAGE Open (JOURNAL)
Journal identifiersISSN: 2158-2440 • E-ISSN: 2158-2440
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/2158244014561214
OpenAlexW405211819
LanguageEN
Citations received1
References cited17

The current state of practice sees public libraries, like all public institutions, enduring funding challenges within the dominant political-economic environment, which is shaped by the tenets of new public management and the neoliberal audit society. Libraries, feeling threatened and unsure about their future stability, seek new ways to demonstrate their value. However, they face institutional cultural constraints when attempting to introduce new assessment methods to meet this challenge. The new dynamics require them to go beyond output measures (counts). With research findings supported by survey and interview data from Ontario public libraries, and in agreement with the current literature on the subject, we propose a new model to address this phenomenon, serving two purposes: demonstrating a library’s present state of cultural readiness to introduce new systems of outcome assessment and charting a path toward creating a culture of meaningful evaluation

Audit · Economics · Epistemology · Management · Phenomenon · Political science · Politics · Public relations · Social science · Sociology · Computer Science · Evaluation and Performance Assessment · Library Science and Administration · Library Science and Information Literacy

  • Organizational artefacts in European student radio

    Open Access•Ari Hautaniemi•International Communication Gazette•2022

  • Corporate cultures

    Terrence E Deal•Corporate cultures•1982

  • Efficient Cultures

    Alan L Wilkins, William G Ouchi•Administrative Science Quarterly•1983

  • How Might We Strengthen Evaluation Capacity to Manage Evaluation Contracts

    Open Access•Kathryn E Newcomer•American Journal of Evaluation•2004

  • "The Science of "Muddling Through

    Charles E Lindblom•Public Administration Review•1959

Unique citing works1
Citations per year0.25
Citation span2022 - 2022 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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