Managing emergencies and shaping images
How swift crisis interventions affect public perception of local government reputation
Bibliographic Data
| ID | 17759161 |
|---|---|
| Authors | Hongxia Li (0000-0002-5052-2742, Foshan Open University, Guangdong Collaborative Innovation Research Center on the Construction of Learning Society), Sicheng Chen (0000-0002-1026-7951, Tsinghua University, corresponding author), Rongrong Yao (0000-0003-2557-2622, Hunan Institute of Engineering), Tom Christensen (0000-0003-1441-9243, University of Oslo) |
| Year | 2026 |
| Pages | 1-27 |
| Publication date | 2026-01-02 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Public Management Review (JOURNAL) |
| Journal identifiers | ISSN: 1471-9037 • E-ISSN: 1471-9045 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/14719037.2025.2610360 |
| OpenAlex | W7117993549 |
| Language | EN |
| Citations received | 3 |
| References cited | 53 |
Local government · Perception · Psychological intervention · Reputation · Swift · Disaster Management and Resilience · Public Policy and Administration Research · Public Relations and Crisis Communication
Impact of Past Crises on Current Crisis Communication
The Protective Powers of Crisis Response Strategies
Protecting Organization Reputations During a Crisis
Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media
Comparing apology to equivalent crisis response strategies
Image repair discourse and crisis communication
Global Financial Crisis, Public Administration and Governance
The value of public organizations’ diversity reputation in women’s and minorities’ job choice decisions
Crisis lifecycle, policy response, and policy effectiveness
Citizen expectations, agency reputation and public service quality
The blame-avoiding effect of sanction-based accountability and its boundary conditions
Responding to online complaints in webcare by public organizations
On Categories and the Countability of Things Bureaucratic
Missing Areas in the Bureaucratic Reputation Framework
Organizational political capacity as learning
Organizational Reputation in the Public Administration
Reputation and Public Administration
Political instability and the ability of local government to respond to reputational threats in unison
Agility and Discipline
They spoke in defense of themselves
Responsive Change
Strategic silence or regulatory talk? Regulatory agency responses to public allegations amidst the glyphosate controversy
Reputation management during a public health crisis
A Multidimensional Reputation Barometer for Public Agencies
Managing bureaucratic reputation in the face of crises
Democracy and Time
Citizen-Based Brand Equity
Reputation Management and Administrative Reorganization
Organizational Reputation, the Content of Public Allegations, and Regulatory Communication
The EU timescape
Extra‐Network Organizational Reputation and Blame Avoidance in Networks
Competing for father's love? The politics of central government agency termination in China
Measuring bureaucratic reputation
A theory of motivation for some classroom experiences
| Citations per year | 3 |
|---|---|
| Citation span | 2026 - 2026 (1) |
| Highly cited | No |